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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />1 Call Handling / CAD Event Creation Call Handling <br />Import and attach/append, automatically upon <br />user command, automatic number information <br />(ANI) and automatic location information (ALI) to a <br />CFS. <br />HxGN OnCall Dispatch | Call- <br />Taker <br />4 Call Handling / CAD Event Creation Call Handling Import (automatically) a CFS generated on an <br />MDC. <br />HxGN OnCall Dispatch | <br />Mobile Unit <br />5 Call Handling / CAD Event Creation CAD Incident / Event Types Allow for system administrator-defined CAD <br />incident types or nature codes. <br />HxGN OnCall Dispatch | <br />Viewer <br />6 Call Handling / CAD Event Creation CAD Incident / Event Types <br />Provide the capability to create an event, assign a <br />unit, and close the event with a disposition <br />without going through the dispatch process steps. <br />HxGN OnCall Dispatch | <br />Viewer <br />7 Call Handling / CAD Event Creation CAD Incident / Event Types <br />Provide the capability to flag a CFS as an “Advised <br />Event” separate from the incident type/nature <br />code. <br />HxGN OnCall Dispatch | <br />Viewer <br />8 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Enable the user to enter supplemental (new) <br />information into the CFS event record of one or <br />more user-specified CAD events. <br />HxGN OnCall Dispatch | <br />Viewer <br />9 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Display a notification of the event update at each <br />appropriate CAD position whenever an active <br />event record is updated, as determined by the <br />system’s configuration. <br />HxGN OnCall Dispatch | <br />Viewer <br />10 Call Handling / CAD Event Creation Update Call for Service Event <br />Data <br />Create an automatic time/date stamp for every <br />transaction related to an event, and store the <br />responsible operator’s identification (ID), the <br />console ID, and the nature of the change. <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 1 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA