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Color Legend <br />Black – Base products <br />Red – Optioned products <br />Green – Customer-furnished products <br />Orange County, NC <br />OnCall Dispatch <br />Hardware & Software Configuration <br /> <br />February 2024 <br />8 <br />Notes <br />Client Notes: <br />1. OnCall supports current Chrome, Edge, and Safari browsers. <br />2. OnCall Dispatch Advantage can use the Customer ’s map source via a URL provided by the Customer. However, Hexagon recommends the Customer have a dedicated highly available s eparate instance of the <br />map for OnCall to access. <br />General Notes: <br />1. Hexagon assumes that the Local Area Network (LAN), the wide area network (WAN), Active Directory, and Domain Name System (DNS) infrastructure will be provided and staged by the Customer. Each web client <br /> connection consumes roughly 2-5 Mbps, so the network between the clients and the web server must have sufficient capacity to handle all concurrent clients. The workstation used to access the website should be <br /> on a network with a minimum bandwidth of 100 Mbps or higher. <br />2. All workstations, PCs, laptops, and specified peripheral hardware provided by the Customer are assumed to meet the specifi cations delineated on this diagram. <br />3. Hexagon assumes that the Customer will provide WAN communications, including wireless network communications. <br />4. Hexagon recommends VMware for virtualized servers and as such that the mirrored databases do not reside on the same physic al host server. vSphere Enterprise Plus licensing is encouraged for using Distributed <br /> Resource Scheduling (DRS) to allow for affinity rules to keep databases separate and balance the system load during peak util ization. VMware and Microsoft require 10GB Ethernet connectivity for vMotion of SQL <br /> Always On Availability Group virtual machines. <br />5. The hardware specifications provided in this diagram do not account for the capacity that may be required for converted data. <br /> 6. This configuration depicts the system designed for automatic failover from the primary site to a secondary site. The capab ility for automatic failover between sites is dependent upon the Customer’s network having <br /> less than 10 millisecond (ms) latency between the servers across sites, including, the latency between all of the DBs in a cl uster and the Interface Servers 1a and 1b must be less than 10ms. In the event the <br /> Customer is unable to meet this network requirement, then the system should be updated to move automatic failover within the primary site only. <br />7. This Configuration Diagram illustrates the proposed hardware and software configuration at the time of submission. During implementation, the Hexagon Implementation Team, or a Hexagon subcontractor, may <br /> alter this configuration to reflect the negotiated system or alter the location of software to take advantage of efficiencies determined following submission. <br />8. Non-production interface licenses are available for proposed interfaces. However, implementation is subject to Customer ’s ability to provide connection to the applicable system. All third-party external interface <br /> connections required for non-production Environments are the responsibility of the Customer and/or third -party vendor(s). <br /> 9. The OnCall test environment is sized for functional testing. If the Customer desires to perform load testing in the test e nvironment, then the specifications in this configuration diagram will need to be re- <br />evaluated and adjusted. <br />10. HxGN OnCall Mobile Server is a no-cost administration tool used to manage the Mobile Responder app. <br />11. CCU refers to concurrent client user <br />12. Hexagon assumes that the customer will provide all client access licenses (CALs) to maintain system compliancy with Micro soft policy. <br />13. Xalt Developer Note: Hexagon’s Xalt Developer Engine and associated training courses is included to allow the Customer to be able to create interfaces as they need. Xalt interfaces, whether Hexagon <br /> developed or Customer developed, will reside on the Production Interface Server. <br /> <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA