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Orange County, NC <br /> <br />On-Premise OnCall Dispatch Implementation <br />Statement of Work 91 <br />HxGN OnCall Dispatch | Advantage Train-the-Trainer (Qty: 2) <br />HxGN OnCall Dispatch | Advantage Train-the-Trainer is a four (4)-day comprehensive course to <br />familiarize communications personnel with the use of OnCall. Students will learn all of the essential <br />functions of OnCall including navigating the application, entering and updating events, performing <br />inquiries, handling units including updates and status changes, and communicating with other users. <br />An introduction to the use of interfaces to such things as NCIC, state crime databases, and mobile <br />units is also presented, if the interfaces are available. Students completing the course should have a <br />good working knowledge of using HxGN OnCall Dispatch | Advantage. <br />This course also includes three (3) additional days of consulting to guide the Customer in developing <br />its training plan and materials for end users. <br />MAJOR TOPICS <br /> Events – Creation, Updates, and Status Changes <br /> Mapping – Commands, Controls, and Views <br /> Units – Status Changes and Properties Updates <br /> Inquiries – Events, Units, and Employees <br /> Messaging – Send, Receive, and Attachments <br /> Using training guidelines and techniques for HxGN OnCall Dispatch | Advantage <br />PREREQUISITES <br /> Customer Environment fully staged and available <br /> HxGN OnCall Dispatch | Advantage fully licensed, staged, and available <br /> Credentials available <br /> Hexagon user account provisioned with local administrator rights on all appropriate servers and <br />workstations <br />TRAINING DETAILS <br />Method Conducted on site by Hexagon Personnel <br />Target Audience Personnel responsible for training call-taking and dispatching staff <br />Duration Four (4) Business Days <br />Student Capacity Twelve (12), with a maximum of one (1) student per workstation <br /> <br /> <br /> <br /> <br /> <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9EDocusign Envelope ID: 295A5D15-51E9-4D4A-ABF7-42411BB309FA