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25 <br /> Appendix A. (cont.) <br /> CONFIDENTIAL&PROPRIETARY <br /> Minimum Charge: Service involving travel to the customer site will incur a four-hour minimum labor charge. A <br /> Trip charge of $105 will be included on each on site invoice for Service Agreement customers and a $130 for non- <br /> Service Agreement Customers. Service for on-line support will incur a two-hour minimum labor charge and a $27 <br /> digital technology fee. Charges will start from the time of dispatch to the time the worker returns to his or her <br /> original point of dispatch. <br /> Material Pricing <br /> A consumable fee of $40.00 will apply to any service call with installed or replaced material. <br /> Automation <br /> Material Rates: Standard Pricing:APOGEE—List x 0.6, Field Devices —List x 0.6. <br /> Preferred Customer Pricing (Active Service Agreement):APOGEE — List x 0.4, Field Devices—List x 0.6. <br /> Fire Life Safety <br /> Material Rates: Customers with an active Service Agreement will benefit from a discount off the standard pricing <br /> for Siemens Industry products in the Life Safety Pricing Guide. Customers with a service agreement will receive <br /> "Trade Net"pricing. Customers without a Service Agreement will pay"User Net"pricing. <br /> Regular hours are from 8 a.m. to 5 p.m. Monday through Friday. Time plus one-half will be applied after hours <br /> including Saturday. Double time will be applied on Sunday and Holidays. <br /> Siemens Industry, Inc. February 14, 2025 Page 23 <br />