<br />NWS-HSI-HSP4 (03-25) Page 1 of 7
<br />Henry Schein Protect
<br />Commercial Service Contract
<br />Terms & Conditions
<br />Please keep this important terms and conditions document and Invoice together in a safe place, as these will be needed at time of Claim.
<br />The information contained in this Contract document is intended to serve as a valuable reference guide to help You determine and
<br />understand what is Covered under Your Contract. For any questions regarding the information contained in this Contract document, or
<br />Your Coverage in general, please contact the Administrator at protect@henryschein.com.
<br />DEFINITIONS
<br />Throughout this Service Contract, the following capitalized and bolded words have the stated meaning:
<br />• “Accidental Damage From Handling”, “ADH”: refers to
<br />accidental damage from handling, meaning damage directly
<br />resulting from unintentionally damaging the Covered
<br />Equipment.
<br />• “Administrator”: Henry Schein, Inc., 135 Duryea Road, Melville,
<br />NY 11747, 1-800-482-2600.
<br />• “Breakdown”: the mechanical and/or electrical failure of the
<br />Covered Equipment that results in it no longer being able to
<br />perform its intended function, including defects in materials or
<br />workmanship and not normal wear/tear, and that occurs during
<br />normal use of the Equipment.
<br />• “Claim(s)”: a request for Coverage in accordance with this
<br />Contract made by You.
<br />• “Coverage”, “Covered”, “Cover”: has the meaning given in the
<br />“What Is Covered – General” section of this Contract.
<br />• “Covered Equipment”, “Equipment”: the eligible product
<br />purchased by You that is to be Covered under this Contract.
<br />• “Deductible”: You are not required to pay a Deductible to
<br />obtain service for Your Covered Equipment under this Service
<br />Contract.
<br />• “Effective Operation”: the ability of Covered Equipment to
<br />render the same or similar service as prior to the development of
<br />a Breakdown and operating within Manufacturer’s
<br />specifications for the Covered Equipment.
<br />• “Equipment Purchase Price”: the amount paid by You for the
<br />Covered Equipment, excluding any applicable taxes and/or fees
<br />as indicated on Your Invoice.
<br />• “Invoice”: a numbered document that confirms the purchase
<br />date of this Contract in respect of the Covered Equipment, Your
<br />name and address, the Contract Coverage Term period, and
<br />specific Schedule of Covered Equipment You purchased. This
<br />Contract is not valid without an Invoice.
<br />• “Labor”: the Administrator’s prevailing labor rates during
<br />normal business hours.
<br />• “Limit of Liability”: Our maximum liability to You in total during
<br />the Term of the Schedule of Covered Equipment.
<br />• “Manufacturer ”: the original equipment Manufacturer of the
<br />Equipment.
<br />• “Schedule of Covered Equipment”: identifies the Covered
<br />Equipment under this Contract that You have selected and
<br />purchased, as confirmed on Your Invoice.
<br />• “Parts”: any Manufacturer and after-market component of the
<br />Covered Equipment, which is required for function, excluding
<br />any items that are deemed by the Manufacturer as preventive
<br />maintenance.
<br />• “Power Surge”: damage to the Equipment resulting from an
<br />oversupply of voltage to Your Equipment while properly
<br />connected to a surge protector approved by the Underwriter’s
<br />Laboratory Inc. (UL), but not including damages resulting from
<br />the improper installation or improper connection of the
<br />Equipment to a power source.
<br />• “Repair(s)”: the actions We take to mend, remedy, or restore
<br />Your Covered Equipment to a sound functioning state following
<br />a Covered Breakdown. Parts used to Repair the Covered
<br />Equipment may be new, used, refurbished or non-original
<br />Manufacturer parts that perform to the factory specifications of
<br />the original Equipment.
<br />• “Replace”, “Replacement”: an item supplied to You through
<br />Our arrangement in the event We determine the Covered
<br />Equipment is not suitable for Repair. We reserve the right to
<br />Replace the Covered Equipment with a new, rebuilt or
<br />refurbished item of equal or similar features and functionality. We
<br />make no guarantee that a Replacement will be the same model,
<br />size, dimensions or color as the previous Covered Equipment.
<br />• “Seller ”: the retailer that has been authorized by Us to sell this
<br />Contract to You: Henry Schein, Inc.
<br />• “Service Contract”, “Contract”: this document detailing all
<br />Coverage provisions, conditions, exclusions and limitations for
<br />Your Service Contract that has been provided to You upon
<br />purchase completion.
<br />• “Term”: the period of time shown on Your Invoice which
<br />represents the duration in which the provisions of this Contract
<br />are valid.
<br />• “We”, “Us”, “Our”, “Provider”, “Obligor”: Northcoast Warranty
<br />Services, Inc., 200 Hudson Street, Suite 800, Jersey City, NJ 07311;
<br />unless otherwise specified in the “Special Jurisdictional
<br />Requirements” section of this Contract and applicable to Your
<br />jurisdiction.
<br />• “You”, “Your”: the purchaser/owner of the Covered Equipment
<br />under the provisions of this Contract.
<br />TERRITORY
<br />This Service Contract is valid and eligible for purchase in the following jurisdictions only: the continental United States of America, plus
<br />Alaska and Hawaii. Notice: all outlying U.S. territories, including but not limited to Puerto Rico, are expressly excluded.
<br />SERVICE CONTRACT TERM – EFFECTIVE DATE OF COVERAGE
<br />1. Coverage for Power Surge begins on the date of Invoice and continues for the remainder of Your Term as shown on Your Invoice.
<br />2. Coverage for a Breakdown begins on the date of Invoice and continues for the remainder of Your Term as shown on Your Invoice.
<br />3. Coverage for ADH, if applicable, begins on the date of Invoice and continues for the remainder of Your Term as shown on Your
<br />Invoice.
<br />Docusign Envelope ID: A6A79380-F992-4605-AD65-69E9820B20A1
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