Agenda - 09-13-2005-3 - Laserfiche WebLink

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-2- & to provide quality service to the public. Additional information about the temporary employment in the Animal Services Department is provided below: Animal Control Division Ensuring that pet tax notices are issued in a timely manner, on the basis of the entry of rabies vaccination information, is the primary responsibility of the temporary employee in the Animal Control Division. As a result of this activity, the amount of revenue generated via the pet tax notice has been substantially higher in the 2004 -05 and 2003 -04 fiscal years than the preceding two fiscal years. The difference in gross annual revenue for these two periods is somewhat more than $20,000. In addition, the Animal Control temporary employee performs a number of other duties on a daily basis to ensure the smooth delivery of office and field services. These include answering the phone and taking citizen complaints; dispatching calls and otherwise communicating with our Animal Control Officers; maintaining a log of animal bites; and maintaining office files including files for animal bites and rabies cases. It should be noted that this position was recently extended for a period of six months (from July 1, 2005, through January 1, 2006) to ensure continuity of service and accounting. The rationale for the extension was the need for additional administrative staff because of "the current rabies upsurge in Orange County, the...transition to the newly created Animal Services Department, the demand during warmer weather for vacation leave, and the normal seasonal increase in newborn domestic animals...." Given its apparent effect on the pet tax process as well as integration into overall service delivery, Animal Services believes that this is a very important position, one that should be evaluated in light of the basic business needs of the Animal Control Division. Animal Shelter Division Temporary employees enable the department to operate the Animal Shelter much more effectively than otherwise would be possible given the mission of providing quality animal care and public service. There are two full time temporary Animal Care Technicians and two part time temporary Animal Care Technicians (each of whom ordinarily work a minimum of twenty hours a week). In addition, the Animal Shelter budget for temporary employees includes hours for drivers who transport animals for their pre - adoption sterilization and also employees who provide after -hour emergency animal services in Chapel Hill and Carrboro (the EARS program). Animal Care Technicians are overwhelmingly our temporary staff at the County's Animal Shelter. They are the staff who care for animals while ensuring that the shelter is properly disinfected to control infectious disease and that receive animals and assist the public in recovering and /or adopting animals. More, the work of these staff is what enables other staff to provide the other functions that are essential to the overall operation of the County's Animal Shelter.