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<br />Page 6 of 9 <br />2.10 Subscriber Template Development <br />Assistance with review of one master subscriber radio programming template, to <br />include: <br />1. Review the fleet map developed by the selected vendor with input from County. <br />2. Review the previous County master template or other applicable templates. <br />2.11 On-Call Technical Support <br />As requested by the County, FE can also provide additional assistance with public safety <br />communications planning or implementation support on either a firm fixed price or time <br />and material basis in accordance with the rates shown in the attached Schedule A. <br />3.0 SCHEDULE <br />This support agreement will begin upon execution of this SOW and remain active <br />throughout the contract period of performance. <br />4.0 STAFFING/ORGANIZATION <br />Mr. Travis LePage, Director of Operations, will oversee the project team with technical <br />support from other FE staff as necessary. <br />5.0 COST AND INVOICING <br />Assignments will be performed on a time and materials basis in accordance with the rates <br />in Schedule A. Schedule A rates are reviewed and may be updated annually. This SOW <br />initially authorizes a maximum of $200,000 which includes projected labor, travel, and <br />other direct costs for the County’s 2024 – 2025 fiscal year. The County and FE will review <br />and allocate additional funding to coincide with each of the County’s fiscal years until the <br />VIPER migration is completed. <br />Invoices will be submitted monthly. The invoices will detail each task assignment, the <br />personnel assigned, the number of hours charged, and details regarding travel and other <br />direct costs. A minimum of one hour of project management time per week will apply for <br />the duration of the agreement for project administration and to maintain project continuity. <br />Invoices will be submitted as directed by the purchase order for processing. <br />Upon receiving a request to perform on-call tasking outlined in Section 2, FE will respond <br />to the County’s Project Manager or their designee via email with an estimated cost to <br />perform the assignment if the duration to complete the task is more than eight hours. <br />Upon receipt and written acceptance of the estimated cost and a Notice to Proceed from <br />the County, FE will commence the assignment. During the assignment, if situations arise <br />that cause a change in the estimated cost, FE will notify the County‘s Project Manager or <br />their designee of the revised estimate and the reason for the change. <br />Docusign Envelope ID: CD5AF37B-9329-4A56-A3A9-1CA551A79D8D