Orange County NC Website
Browse       Search
17 <br /> 2.10 Subscriber Template Development <br /> Assistance with review of one master subscriber radio programming template, to <br /> include: <br /> 1. Review the fleet map developed by the selected vendor with input from County. <br /> 2. Review the previous County master template or other applicable templates. <br /> 2.11 On-Call Technical Support <br /> As requested by the County, FE can also provide additional assistance with public safety <br /> communications planning or implementation support on either a firm fixed price or time <br /> and material basis in accordance with the rates shown in the attached Schedule A. <br /> 3.0 SCHEDULE <br /> This support agreement will begin upon execution of this SOW and remain active <br /> throughout the contract period of performance. <br /> 4.0 STAFFING/ORGANIZATION <br /> Mr. Travis LePage, Director of Operations, will oversee the project team with technical <br /> support from other FE staff as necessary. <br /> 5.0 COST AND INVOICING <br /> Assignments will be performed on a time and materials basis in accordance with the rates <br /> in Schedule A. Schedule A rates are reviewed and may be updated annually. This SOW <br /> initially authorizes a maximum of $200,000 which includes projected labor, travel, and <br /> other direct costs for the County's 2024 —2025 fiscal year. The County and FE will review <br /> and allocate additional funding to coincide with each of the County's fiscal years until the <br /> VIPER migration is completed. <br /> Invoices will be submitted monthly. The invoices will detail each task assignment, the <br /> personnel assigned, the number of hours charged, and details regarding travel and other <br /> direct costs. A minimum of one hour of project management time per week will apply for <br /> the duration of the agreement for project administration and to maintain project continuity. <br /> Invoices will be submitted as directed by the purchase order for processing. <br /> Upon receiving a request to perform on-call tasking outlined in Section 2, FE will respond <br /> to the County's Project Manager or their designee via email with an estimated cost to <br /> perform the assignment if the duration to complete the task is more than eight hours. <br /> Upon receipt and written acceptance of the estimated cost and a Notice to Proceed from <br /> the County, FE will commence the assignment. During the assignment, if situations arise <br /> that cause a change in the estimated cost, FE will notify the County's Project Manager or <br /> their designee of the revised estimate and the reason for the change. <br /> Page 6 of 9 <br />