2025-113-E-County Mgr-MGT Impact Solutions-Fee Study Review

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PROJECT ORGANIZATION ORANGE COUNTY GOVERNMENT | NOVEMBER 22, 2024 RFP #367-OC 5439 | COMPREHENSIVE USER FEE STUDIES PAGE 4 Staff Roles and Responsibilities Orange County Government’s Project Officer  TBD MGT suggests the County appoint a single point of contact to serve as the Project Officer. The Project Officer will have primary responsibility and final authority over all activities, and they will provide project guidance and direction to the MGT team. The Project Officer will approve the contract, work plan, and final report. All project correspondence, progress reports, and final reports will be delivered to the Project Officer. MGT Project Executive  Patrick Dyer, Vice President The MGT Project Executive ensures the project is staffed as needed, has the resources needed, and can act on client considerations. The Project Executive is responsible for ensuring client success. Client satisfaction is our #1 goal. MGT Project Director  Mark Carpenter, Director The MGT Project Director is the primary person responsible for ensuring the resources to conduct the study are available from start to finish and that the team fulfills all contractual requirements, produces a quality report, and meets all project deadlines. They are the main point of quality control, have final authority for the project and deliverables, and help resolve conflicts over any project issues. In addition, they will be responsible for the day-to-day management of all project activities to include refining procedures, assigning and monitoring all activities, and maintaining frequent contact with the County’s Project Officer throughout the lifecycle of the project. The MGT Project Director will lead key meetings and presentations. MGT Project Managers  Diana Hancock, Manager  Ruben Rivas, Manager  Parul Patel, Senior Manager The Project Managers will conduct interviews and review best-practice fee structure alternatives with staff. They will lead department interviews and coordinate scheduling, data collection, follow-up phone calls, and emails. The Project Managers will also calculate the full costs of existing and new for-fee services and estimate fee-for-service revenues. This project team will prepare draft reports, and review draft and final reports with the County’s officials. The MGT Project Managers will also participate in key meetings and presentations. MGT Subject Matter Experts  Bruce Cowans, Vice President  Jerry Wolf, Director  Vernetta Mitchell, Director The Subject Matter Experts (SMEs) will provide technical support and advice to the team, utilizing their respective areas of expertise. As currently envisioned, they will provide advice and technical assistance in shaping approach and methodology and deliverables produced by the team. They will ensure team members are regularly informed about relevant research and best practices related to the project. MGT Project Consultants  Chris Brunette, Senior Consultant  Georgia Borison, Project Consultant  Alan Parks, Consultant The MGT Project Consultants will work in close contact with MGT’s Project Executives, Project Managers, and the County’s key employees as appropriate, to customize and execute each work task and fulfill the County’s stated expectations. Under the supervision of the Project Managers, they will review, document, evaluate, and generate recommendations in accordance with each component of the work plan. The Project Consultants will also assist with data acquisition and analysis for this project. Docusign Envelope ID: B9D098A3-ADE5-4D27-B060-F08A595B7E7D