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Page: 3 of 11P.O. Box 11311, Charlotte, NC 28220 - (888) 661-0202 – crsnc.com <br />EXECUTIVE SUMMARY <br />Carolina Recording Systems is a leading managed service provider of mission-critical <br />communication recording systems based in Charlotte, North Carolina. Operating since 2001, we <br />pride ourselves in supplying solutions designed specifically to exceed the needs and requirements <br />of mission-critical communication centers. We currently support over 250 customers, including <br />public safety communications, hospitals, colleges & universities, airports, utilities, transit, and <br />manufacturing organizations. <br />The Carolina Recording Systems Difference <br />Carolina Recording Systems understands the importance of <br />personal relationships, customer service and accessibility. <br />As a trusted partner to Orange County Emergency Services, <br />our team’s sole focus is to provide unrivaled customer <br />service and direct support with knowledgeable Customer <br />Account Managers, experienced and manufacturer certified <br />Recording System Specialists, and focused Project <br />Management. <br />Dedicated Customer Service & Support <br />Orange County Emergency Services will have direct access <br />to CRS Recording Systems Specialists that are strategically <br />located for comprehensive on-site implementation, rapid <br />response service, and personalized training. Our Recording <br />Systems Support Specialists are available 24x7 to monitor <br />system alerts, provide remote and on-site support and <br />unlimited training. We specialize in implementing and <br />supporting solutions to enhance performance and increase <br />efficiency. Our focus is to deliver solutions that align with your goals by prioritizing open <br />communication and collaboration to ensure the success of every project. <br />Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A