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AmericanFacility <br />SERVICES <br /> <br /> <br /> <br />combination of proactive attention to detail, adherence to the principles of Total Quality <br />Management, and swift decisive response to customer feedback is key to providing high-quality <br />services. <br /> <br />Any person involved in the evaluation of an activity may generate QC records. All periodic and <br />regularly scheduled inspections require the use of a checklist which, when completed, becomes a <br />QC record. Records are identified to permit tracking. For example, records of inspection indicate <br />the inspection procedure used, the performance date, which performed the inspection, the <br />area/section inspected, and the results of the inspection. <br /> <br />The primary report associated with the QC Program is our Quality Control Details Report (See <br />Figure 1). All work not conforming to project standards is considered a deficiency. The Inspector <br />creates a Quality Control Details Report which is e-mailed to the appropriate supervisor for <br />immediate action. In addition, the Contract Manager may, at his discretion, recommend further <br />action to ensure recurrence. <br /> <br />Such recommendations might include additional training, procedural changes, improved work <br />techniques, equipment changes, scheduling or location changes, personnel or responsibility <br />changes, or even disciplinary action. The report will be dated and signed by the Contract Manager <br />and filed in the Work Control Office. Our Contract Manager reviews all Discrepancy Reports. <br /> <br />Figure 1 - Quality Control Details Report <br /> <br /> <br />Docusign Envelope ID: C42D9FE0-3B5B-473C-9B33-7C0B6B6AEBEA