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DocuSign Envelope ID:7DCC2B8A-E44C-4172-BF52-8A8B6D647BED <br /> 30 <br /> LRC Services Farragut Customer Start Date Finish Completion Fee <br /> Responsibilities Responsibilities Date Criteria <br /> Permits Integration Farragut will Customer will County can see <br /> configure the ensure that their that Permits are <br /> NCPTS Permit permits software loaded in to <br /> interface to will provide data LRC with <br /> integrate with in the standard accurate <br /> Customer's permits format required by information that <br /> software. the NCPTS matched with <br /> interface. data provided <br /> in the permit <br /> files from <br /> customer's <br /> permit <br /> software. <br /> Training Farragut will Customer will Farragut <br /> provide up to 120 actively delivers training <br /> hours of training for participate in within the <br /> the functional training sessions project <br /> areas of Land for each of the schedule and <br /> Record,CAMA, functional areas of budget <br /> GIS&System Land Records, constraints. <br /> Administration. CAMA&System <br /> Administration. <br /> Farragut will <br /> provide up to 32 Customer will <br /> hours of reports participate in <br /> reconciliation reports <br /> training. reconciliation <br /> training. <br /> User Testing& Farragut will Customer will Application <br /> Acceptance provide software execute system defects <br /> and database to be testing for all the documented <br /> utilized during user NCPTS and <br /> acceptance testing functionalities categorized. <br /> review during <br /> Farragut will training visits and Resolution for <br /> provide support for will document and critical defects <br /> user acceptance report discovered provided to the <br /> testing. defects. Customer. <br /> Farragut will repair Customer will <br /> critical defects execute user <br /> reported during acceptance <br /> user acceptance testing for all the <br /> testing that NCPTS <br /> materially impede functionalities and <br /> the Customer's will document and <br /> business report discovered <br /> processes. Other defects. <br /> issues will be <br /> addressed post- Customer test and <br /> production under validates all <br /> the maintenance& critical defect <br /> support repairs. <br /> agreement. <br /> -20- <br />