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18 <br /> entity, if the communication refers to the content of Vendor's proposal or qualifications, the contents of <br /> another Vendor's proposal, another Vendor's qualifications or ability to perform the contract, and/or the <br /> transmittal of any other communication of information that could be reasonably considered to have the <br /> effect of directly or indirectly influencing the evaluation of proposals and/or the award of the contract. A <br /> Vendor not in compliance with this provision shall be disqualified from contract award, unless it is <br /> determined in Orange County's discretion that the communication was harmless, that it was made without <br /> intent to influence and that the best interest of Orange County would not be served by the disqualification. <br /> A Vendor's proposal may be disqualified if its sub-contractor and supplier engage in any of the foregoing <br /> communications during the time that the procurement is active (i.e., the issuance date of the procurement <br /> to the date of contract award). Only those discussions, communications or transmittals of information <br /> authorized or initiated by the issuing agency for this RFP or general inquiries directed to the purchaser <br /> regarding requirements of the RFP (prior to proposal submission)or the status of the contract award (after <br /> submission) are excepted from this provision. <br /> 3.3 PROPOSAL EVALUATION PROCESS <br /> Orange County shall review all Vendor responses to this RFP to confirm that they meet the specifications <br /> and requirements of the RFP. <br /> Proposals will be received from each responsive Vendor according to the method of submission specified <br /> in Section 2.5 of this RFP. <br /> All proposals must be received by Orange County not later than the date and time specified on the cover <br /> sheet of this RFP. <br /> At their option, the evaluators may request oral presentations or discussions with any or all Vendors for <br /> clarification or to amplify the materials presented in any part of the proposal. Vendors are cautioned, <br /> however, that the evaluators are not required to request presentations or other clarification—and often do <br /> not. Therefore, all proposals should be complete and reflect the most favorable terms available from the <br /> Vendor. <br /> Proposals will generally be evaluated according to completeness, content, and experience with similar <br /> projects, ability of the Vendor and its staff, and cost. Specific evaluation criteria are listed in 3.4 <br /> EVALUATION CRITERIA, below. <br /> Vendors are cautioned that this is a request for offers, not an offer or request to contract, and Orange <br /> County reserves the unqualified right to reject any and all offers at any time if such rejection is deemed to <br /> be in the best interest of the County. <br /> Upon completion of the evaluation process,the County will make Award(s)based on the evaluation criteria. <br /> 3.4 EVALUATION CRITERIA <br /> All qualified proposals will be evaluated, and award made based on considering the following criteria, to <br /> result in an award most advantageous to Orange County: <br /> Criteria Maximum <br /> Point Value <br /> 1. Vendor experience as it relates to the scope of services of the RFP 25 <br /> 2. Technical approach in providing service and support. 25 <br /> 3. Project Organization 25 <br /> 5 <br />