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DocuSign Envelope ID:7DCC2B8A-E44C-4172-BF52-8A8B6D647BED <br /> 52 <br /> resulting from, or attributable to any and all of their senior executives of the parties shall meet and enter <br /> individual acts or omissions to the extent allowable into further good faith settlement negotiations. If <br /> by law. such senior executives cannot resolve the Dispute <br /> within thirty(30)days,the parties agree to try in good <br /> 9.2 Remedies. As to Software which is subject faith to settle the dispute by mediation administered <br /> to a claim of infringement or misappropriation by a mutually agreed third-party mediator before <br /> specified in Section 9.1, Farragut may (a) obtain resorting to arbitration. If the parties do not reach <br /> the right of continued use of the Software for such solution within a period of sixty (60) days after <br /> Customer or (b) replace or modify the Software to engagement of a mediator, then, upon notice by <br /> avoid the claim. If neither alternative is available, either parry to the other, any Dispute shall be finally <br /> then, at the request of Farragut, any applicable settled by binding arbitration administered by a single <br /> Software license will terminate, Customer will stop arbitrator under the rules of the American Arbitration <br /> using the Software, and Customer will return to Association. The venue for any mediation or <br /> Farragut and/or destroy (including, without arbitration shall be in Durham County, North <br /> limitation, deleting all electronic copies in a manner Carolina. This Agreement shall be interpreted, <br /> that cannot be recovered), at Farragut's option, all construed, and governed by the laws of the State of <br /> copies of the applicable Software, and will certify in North Carolina, without regard to conflict of law <br /> writing to Farragut that such return and destruction provisions. <br /> has been completed. Upon Farragut's receipt of <br /> such certification, Farragut will give to Customer a 10.2 Time Limit. Neither mediation <br /> credit for the price paid to Farragut, less a under this section nor any legal action, regardless <br /> reasonable offset for use and obsolescence. of its form, related to or arising out of this <br /> Agreement may be brought more than two (2) <br /> 9.3 Exclusions. Farragut will not defend or years after the cause of action first accrued. <br /> indemnify Customer, and Farragut will not be liable <br /> to Customer, if any claim of infringement or 11. General Provisions. <br /> misappropriation: (a) results from Customer's <br /> design, alteration, modification, maintenance or 11.1 Entire Agreement. This <br /> support of Software, (b) results from the Agreement and the attachments, schedules and <br /> combination, operation or use of any Software exhibits hereto are the entire agreement and <br /> supplied hereunder with Customer or third party supersede all prior negotiations and oral <br /> equipment, devices or software to the extent such agreements. Farragut has made no <br /> a claim would have been avoided if the Software representations or warranties with respect to this <br /> were not used in such combination, (c) relates to Agreement, the Software, Software support or any <br /> any Customer products or services, or third party other services that are not included herein. This <br /> products or third party services, (d) failure of Agreement may not be amended or waived except <br /> Customer to use Software Maintenance Releases in writing signed by an officer of the party to be <br /> provided by Farragut to avoid infringement; or (d) bound thereby. There are no oral agreements <br /> arises from Customer-specified customization between the parties. <br /> work undertaken by Farragut or its designees in <br /> response to Customer specifications. 11.2 Preprinted Forms. The use of <br /> preprinted forms in connection with this Agreement <br /> 9.4 EXCLUSIVE REMEDIES. THIS SECTION is for convenience only and all preprinted terms <br /> 9 STATES THE ENTIRE LIABILITY OF and conditions stated thereon are void and of no <br /> FARRAGUT AND CUSTOMER'S SOLE AND effect. If any conflict exists between this <br /> EXCLUSIVE REMEDIES FOR INFRINGEMENT Agreement and any terms and conditions on a <br /> AND TRADE SECRET MISAPPROPRIATION. purchase order, acknowledgment or other <br /> preprinted form, the terms and conditions of this <br /> 10. Dispute Resolution. Agreement will govern and the conflicting terms <br /> and conditions in the purchase order, <br /> 10.1 Disputes and Demands. The acknowledgment or preprinted form will be void <br /> parties agree to attempt to resolve any controversy, and of no effect. The terms and conditions of this <br /> claim or dispute ("Dispute") arising out of or relating Agreement, including but not limited to this Section <br /> to this Agreement by means of good faith discussion 11.2, cannot be amended, modified or altered by <br /> and negotiation. In the event that a Dispute cannot any conflicting preprinted terms or conditions in a <br /> be resolved at the project level, then designated preprinted form. <br /> -7- <br />