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8 <br /> Commissioner Carter asked what measures would be used to gauge the progress and <br /> when will the Board hear more about that. <br /> Blake Rosser said he is still looking into that with HUD. He said the most basic metric is <br /> how many cases the program has processed and closed. He said the measure from HUD is that <br /> the program needed to close eight cases a year, which is a reasonable amount. He said one <br /> investigator can have a case load of fifteen cases. He said that he would like to close four <br /> cases between July and December. <br /> Commissioner Portie-Ascott asked what a typical day looks like for the employees in the <br /> civil rights program. <br /> Blake Rosser said the two employees are the intake specialist and the civil rights <br /> coordinator. He said that the civil rights coordinator was not only coordinating, but doing all the <br /> investigations. He said that the intake specialist was fielding complaints from residents, <br /> assessing standing, and administrative work such as handling purchases and finances. He said <br /> that both were developing advertising and training materials and engaging in community <br /> outreach. <br /> Commissioner Portie-Ascott asked if the four closed cases that Blake Rosser hopes to <br /> show HUD as evidence for recertification are all that the office would hear. <br /> Blake Rosser said there would be additional cases, but the four that they would need to <br /> close for HUD would be fair housing related. He said two of the cases they are currently working <br /> on are public accommodations cases. <br /> Commissioner Portie-Ascott asked how quickly public accommodations cases are <br /> closed. <br /> Blake Rosser said he would get that information for the Board. He said that 3-6 months <br /> would be a reasonable timeframe. <br /> Vice-Chair Hamilton asked for Blake Rosser to walk the Board through a typical fair <br /> housing case. <br /> Blake Rosser described an example of how a case might start and walked through the <br /> process until closure. <br /> Commissioner Greene asked for more information on public accommodations cases. <br /> Blake Rosser said one case they are currently investigating is a person who believes <br /> they were discriminated against based on their religious beliefs. He said another case is a <br /> person who was trespassed from a business and believes it was for personal characteristics. <br /> Slide #9 <br /> Strategic Plan Objectives advanced: <br /> •Housing For All, Objective 2: Address need and <br /> any policy barriers to increase access to <br /> emergency shelter beds and other low-barrier <br /> housing including eviction diversion. <br /> •Healthy Community, Objective 7: Invest in <br /> services and programs that improve the health <br /> and quality of life of the community (Civil <br /> Rights Program) <br /> nORANGECOUNTY <br /> 0 HOUSING DEPARTMENT <br />