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8 <br /> 1 Commissioner Carter asked what measures would be used to gauge the progress and <br /> 2 when will the Board hear more about that. <br /> 3 Blake Rosser said he is still looking into that with HUD. He said the most basic metric is <br /> 4 how many cases the program has processed and closed. He said the measure from HUD is that <br /> 5 the program needed to close eight cases a year, which is a reasonable amount. He said one <br /> 6 investigator can have a case load of fifteen cases. He said that he would like to close four cases <br /> 7 between July and December. <br /> 8 Commissioner Portie-Ascott asked what a typical day looks like for the employees in the <br /> 9 civil rights program. <br /> 10 Blake Rosser said the two employees are the intake specialist and the civil rights <br /> 11 coordinator. He said that the civil rights coordinator was not only coordinating, but doing all the <br /> 12 investigations. He said that the intake specialist was fielding complaints from residents, assessing <br /> 13 standing, and administrative work such as handling purchases and finances. He said that both <br /> 14 were developing advertising and training materials and engaging in community outreach. <br /> 15 Commissioner Portie-Ascott asked if the four closed cases that Blake Rosser hopes to <br /> 16 show HUD as evidence for recertification are all that the office would hear. <br /> 17 Blake Rosser said there would be additional cases, but the four that they would need to <br /> 18 close for HUD would be fair housing related. He said two of the cases they are currently working <br /> 19 on are public accommodations cases. <br /> 20 Commissioner Portie-Ascott asked how quickly public accommodations cases are closed. <br /> 21 Blake Rosser said he would get that information for the Board. He said that 3-6 months <br /> 22 would be a reasonable timeframe. <br /> 23 Vice-Chair Hamilton asked for Blake Rosser to walk the Board through a typical fair <br /> 24 housing case. <br /> 25 Blake Rosser described an example of how a case might start and walked through the <br /> 26 process until closure. <br /> 27 Commissioner Greene asked for more information on public accommodations cases. <br /> 28 Blake Rosser said one case they are currently investigating is a person who believes they <br /> 29 were discriminated against based on their religious beliefs. He said another case is a person who <br /> 30 was trespassed from a business and believes it was for personal characteristics. <br /> 31 <br /> 32 Slide #9 <br /> Strategic Plan Objectives advanced: <br /> Housing For All, Objective 2: Address need and <br /> any policy barriers to increase access to <br /> emergency shelter beds and other low-barrier <br /> housing including eviction diversion. <br /> Healthy Community, Objective 7: Invest in <br /> services and programs that improve the health <br /> and quality of life of the community (Civil <br /> Rights Program) <br /> nORANGE COUNTY <br /> 0 HOUSING DEPARTMENT <br /> 33 <br /> 34 Slide #10 <br />