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Docusign Envelope ID:693COEBD-5BA3-4A46-8D83-84EDOE68EDC2 15 <br /> 2. Scope of Services. <br /> a. Animal Control and Protective Services. The ACO shall provide animal control <br /> and protection services to the Town during the hours of 8:00 am through 5:00 pm, <br /> Monday through Friday. <br /> i. During the hours of 8:00 am through 5:00 pm,Monday through Friday the <br /> ACO will respond to all routine and emergency animal services calls related <br /> to animals located within the Town. <br /> ii. All service calls received and/or responded to on behalf of the Town under <br /> this Agreement will be handled in accordance to the County's Unified <br /> Animal Control Ordinance, North Carolina General Statutes pertaining to <br /> animals and policies developed by Orange County Animal Services. <br /> iii. The Office will receive animal service calls during the hours noted in (i) <br /> above. <br /> iv. A quarterly report listing the number and types of calls handled by OAC <br /> within the Town limits will be forwarded to the Hillsborough Police <br /> Department. <br /> V. All County employees responding to service calls under this agreement will <br /> receive training pertaining to the County's Unified Animal Control <br /> Ordinance. <br /> vi. The County agrees to provide adequate personnel and equipment to respond <br /> to calls as required by this Agreement. <br /> vii. If the designated ACO who is responsible for thepro vision of services under <br /> this Agreement to the Town of Hillsborough is on leave as a result of illness, <br /> vacation,etc.,then the County will only respond to emergency service calls <br /> within the Town between the hours of 8:00 a.m. and 5:00 p.m., Monday <br /> through Friday. <br /> b. Emergency After Hour Call Services. The scheduled on-call ACO will respond to <br /> emergency after hour calls as described below. <br /> L After hour call service hours are from 5:00 pm to 8:00 am Monday <br /> through Friday and all holidays and weekends. <br /> ii. The County shall provide trained,qualified personnel to respond to calls <br /> for after hour service within the Town by going to the scene when <br /> necessary to protect and preserve the health and safety of the public and <br /> the life and health of animals. <br /> iii. Qualified county personnel shall, when necessary and proper in the <br /> judgment of County personnel, provide first aid treatment and/or take <br /> animals requiring care to veterinary facilities according to County policy. <br /> When immediate veterinary care is not needed in the judgment of County <br /> personnel, an animal may be taken to the County's Animal <br /> Rev 06/24 <br />