Orange County NC Website
Orange County, North Carolina <br />VHF Paging System Upgrades <br />July 1, 2024 <br />Use or disclosure of this proposal is subject <br />to the restrictions on the cover page. <br />Motorola Solutions Confidential Restricted Table of Contents ii <br /> <br />Section 2 <br />System Description ......................................................................................................................... 2-1 <br />General Description ......................................................................................................... 2-1 <br />VHF System Topology ..................................................................................................... 2-2 <br />2.2.1 Simulcast Prime Site .................................................................................................... 2-2 <br />2.2.2 911 Communications Dispatch Consoles ..................................................................... 2-3 <br />2.2.3 Orange County Simulcast VHF RF Sites ...................................................................... 2-3 <br />2.2.3.1 Eno Mountain Site: ............................................................................................... 2-3 <br />2.2.3.2 Chatham Mountain Site: ....................................................................................... 2-3 <br />Section 3 <br />Site Drawings .................................................................................................................................. 3-1 <br />Section 4 <br />Service/Warranty ............................................................................................................................. 4-1 <br />Essential Plus Element Descriptions ................................................................................ 4-1 <br />4.1.1 Remote Technical Support ........................................................................................... 4-1 <br />4.1.2 Network Hardware Repair with Advanced Replacement ............................................... 4-1 <br />4.1.3 Security Update Service ............................................................................................... 4-2 <br />4.1.4 On-site Infrastructure Response ................................................................................... 4-2 <br />4.1.5 Annual Preventive Maintenance ................................................................................... 4-2 <br />Motorola Solutions Service Delivery Ecosystem ............................................................... 4-2 <br />Centralized Managed Support Operations ........................................................................ 4-3 <br />4.3.1 Field Service ................................................................................................................ 4-3 <br />4.3.2 Repair Depot ................................................................................................................ 4-3 <br />4.3.3 Customer Support Manager ......................................................................................... 4-3 <br />4.3.4 Customer Hub .............................................................................................................. 4-3 <br />Section 5 <br />Equipment List ................................................................................................................................ 5-1 <br />Section 6 <br />Pricing* ........................................................................................................................................... 6-4 <br />Section 7 <br />Contractual Documentation ............................................................................................................. 7-1 <br /> <br />Docusign Envelope ID: A05892FB-E22F-4F9D-8892-114F73CBF1B7Docusign Envelope ID: 8FA7D053-A257-4BCD-BB7E-4DF984B26C6A