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21 <br /> $4,500 cap on assistance because additional months are only paid if they can be paid in full since <br /> a landlord could begin eviction proceedings based on a partial payment. <br /> The percentage of applications denied has increased from 53% to 66%. As seen in the chart <br /> below, denials are predominantly due to the household being over 30% AMI or living outside of <br /> Orange County. Insufficient documentation of an LCE contributed to 22 denials. <br /> Denied Applications (127) <br /> 40 34 33 <br /> 35 <br /> 30 22 <br /> 25 18 <br /> 20 <br /> 15 10 <br /> 10 3 5 2 <br /> 0 <br /> o <br /> Q1 O o J� J , <br /> OoG J� J�S�a� Q�oQ Go Ica oJ <br /> O <br /> Life-Changing-Event Qualification <br /> The main change to the policy from a non-financial standpoint is the ability to qualify for EHA <br /> through an LCE. LCEs allowed some households to qualify for assistance before the eviction <br /> process, but limited the ability to provide financial assistance once a case reached court. <br /> The option to qualify through LCEs allowed 21 households to apply for assistance earlier than if <br /> they had to wait for a court case to be filed. While twelve (12) of those households avoided an <br /> eviction filing completely, nine (9) still had a court case filed against them as the eviction was <br /> initiated after the application was submitted, but before it was evaluated and approved by staff. A <br /> total of fifteen (15) households were approved for EHA assistance based solely on a court <br /> summons. <br /> There was not a significant difference in average processing time between applications with an <br /> LCE (24 days) as opposed to a court summons (22 days). The primary reasons for the gap were <br /> time spent waiting on responses from households and property owners and the quantity of <br /> applications.Applications that relied solely on an LCE required more follow-up questions and time <br /> from EHA staff as the documentation provided in the original application was often insufficient or <br /> unclear. <br /> Repeat Evictions for Eviction Diversion Program Clients <br /> Finally, the Board previously requested data on repeat evictions. The data presented in the table <br /> below covers the six-month timeframe from April 1, 2024 through September 30, 2024: <br />