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Plans and conducts meetings , training and other activities for staff members . <br /> Serves as technical resource to County staff, clients , and community organizations . <br /> Works closely with department staff and service providers to determine what housing <br /> programs are available and appropriate for clients . <br /> Works with the Housing Access Manager to provide clients with information about <br /> housing availability and makes referrals to obtain permanent housing alternatives . <br /> When needed , provides back up to assist persons at" risk due to lack of permanent <br /> housing alternatives including counseling , c s. e. management , support and preventive <br /> services and making appropriate referrals to departments , individuals and agencies . <br /> When needed , answers calls and emails on the Housing Helpline and provides <br /> appropriate coordinated assessment and resource connection procedures to include <br /> accurately recording information in the Homeless Management Information System <br /> ( HMIS ) and other databases for analysis and reporting purposes . <br /> Attends and assists in the coordination of Orange County Partnership to End <br /> Homelessness meetings , to include executive , leadership , SOAR Collaborative , HOME <br /> Committee , Veterans Experiencing Homelessness Workgroup , and others as needed ; <br /> takes notes and sets agendas for these meetings as needed . <br /> Collaborates , coordinates , and supports team members and follows through on initiatives <br /> and assignments , as directed ; actively participates in team meetings , process <br /> improvements and other special projects , <br /> Serves as backup to the Homeless Program Manager . <br /> Embraces and supports all initiatives , policies and procedures within Orange County <br /> Housing Department and Orange County Housing Authority , and implements all new <br /> requirements in accordance with established guidelines , <br /> Adheres to the department ' s safety rules and regulations . <br /> Uses computer applications or other automated systems such as spreadsheets , word <br /> processing , calendar , e - mail and database software in performing work assignments . <br /> Performs other tasks as required . <br /> FULL PERFORMANCE KNOWLEDGE , SKILLS AND ABILITIES <br /> Thorough knowledge of federal , state and local laws , codes and policies concerning the <br /> provision of public assistance programs and their eligibility requirements , especially as <br /> they relate to housing and supportive services needed for housing stability . <br /> Revised January 2022 <br />