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Community Advisory Committee Quarterly/Annual Visitation Report County: ORANGE Facility Type: Facility Name/Address: ❑Family Care Home ®Nursing Home Parkview Health & Rehabilitation Center ❑Adult Care Home 1716 Legion Road, Chapel Hill, NC 27517 Visit Date: 06/04/2024 Timespent in facility: 80 min. Arrival time: 1:20 ❑ am ® pm Name of person exit interview was held with: Interview was held: ® in Person ❑ Phone ❑Admin. ® SIC Supervisor in Charge) ❑ Other Staff Rep. Sekeithia Jones Committee Members Present: Karen Green-McElveen, Shade Little Report Completed by: Shade Little Number of Residents who received personal visits from committee members: 27 Resident Rights Information is clearly visible: ®Yes ❑ No Ombudsman Contact Info is correct and clear) posted: ®Yes ❑ No The most recent survey was readily accessible: ®Yes ❑ No Staffing information clearly posted: ®Yes❑ No Re uired for Nursinq Homes Only) Resident • •/NA Comments/Other Observations 1. Do the residents appear neat,clean and odor free? Y The residents seem to be busy with living. 2. Did residents say they receive assistance with personal care activities? One caregiver and resident were pleased that the Ex. brushing their teeth, combing their hair,inserting dentures or cleaning Y resident could receive hopice services at Parkview their eyeglasses? and would NOT have to move to another facility. 3. Did you see or hear residents being encouraged to participate in Y One resident's call for help was answered quickly their care by staff members? although this may be a general "I am not feeling well" 4. Were residents interacting with staff,other residents&visitors? Y shoutout. 5. Did staff respond to or interact with residents who had difficulty NA communicating or making their needs known verbally? 6. Did you observe restraints in use? N 7. 1f so,did you ask staff about the facility's restraint policies? NResident Living Accommodations Yes/No/NA Comments/Other Observations 1. Did residents describe their living environment as homelike? Y Noted by residents and seen by us:the facility is very 2. Did you notice unpleasant odors in commonly used areas? N clean,with nice patios. 3. Did you see items that could cause harm or be hazardous? N 4. Did residents feel their living areas were too noisy? N 5. Does the facility accommodate smokers? N Where? ❑ Outside only❑ Inside only❑ Both Inside/Outside 6. Were residents able to reach their call bells with ease? Y 7. Did staff answer call bells in a timely&courteous manner? Y If no, did you share this with the administrative staff? Resident • • Observations 1. Were residents asked their preferences or opinions about the Y The OT and PT services were still mentioned activities planned for them at the facility? favorably. 2. Do residents have the opportunity to purchase personal items of Y Up to date posting of the colorful FULL monthly their choice using their monthly needs funds? Activity Calendar. Can residents access their monthly needs funds at their Y Several residents and caregiver mentioned the food convenience? quality and quantity very favorably. 3. Are residents asked their preferences about meal/snack choices? Y The staff has been described as nice, positive, Are they given a choice about where they prefer to dine? Y congenial, laughing, and comforting to the residents. 4. Do residents have privacy in making and receiving hone calls? Y 5. Is there evidence of community involvement from other civic, Y volunteer or religious rou s? The director stated a need for volunteers. 6. Does the facility have a Resident's Council? Y Family Council? Areas of • Yes/No/NA Exit Summary Are there resident issues or topics that need follow-up or review at a later Y 7 Trash cans are being used to keep a fair number of time or during the next visit? doors open. The director will investigate other methods. his Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form. Bottom Copy is for the CAC's Records.