NH-Parkview Health & Rehab Center 2024-09-10

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Co munity Advisory Committee Quarterly/Annual Visitation Report County: ORANGE Facility Type: Facility Name/Address: ❑Family Care Home ®Nursing Home Parkview Health & Rehabilitation Center ❑Adult Care Home 1716 Legion Road, Chapel Hill, NC 27517 Visit Date: 09/10/2024 Timespent in facility: 90 min. Arrival time: 10:00 ® am ❑ pm Name of person exit interview was held with: Sekeithia Jones Interview was held: ® in Person ❑ Phone ❑Admin. ® SIC Supervisor in Charge) ❑ Other Staff Rep. Committee Members Present: Karen Green-McElveen, Shade Little Report Completed by: Shade Little Number of Residents who received personal visits from committee members: 26 Resident Rights Information is clearly visible: ® Yes❑ No Ombudsman Contact Info is correct and clear) posted: ®Yes ❑ No The most recent survey was readily accessible: ®Yes ❑ No Staffing information clearly posted: ®Yes ❑ No Required for Nursinq Homes Only) Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat,clean and odor free? Y COVID cases are down to 10 now, all of them on the 2. Did residents say they receive assistance with personal care activities? lower level, NOT visited by us. Ex.brushing their teeth, combing their hair, inserting dentures or cleaning Y Three residents were outside on front patio enjoying their eyeglasses? the weather. 3. Did you see or hear residents being encouraged to participate in Y Every time that we go there,the resident are their care by staff members? ALWAYS engaged in some type of activity. They 4. Were residents interacting with staff,other residents&visitors? Y have MANY activitiestltl 5. Did staff respond to or interact with residents who had difficulty NA communicating or making their needs known verbally? 6. Did you observe restraints in use? N 7. If so,did you ask staff about the facility's restraint policies? NA Resident Living Accommodations Yes/No/NA Comments/Other Observations 1. Did residents describe their living environment as homelike? Y Noted by residents and seen by us: the facility is very 2. Did you notice unpleasant odors in commonly used areas? N clean,with nice patios. 3. Did you see items that could cause harm or be hazardous? N 4. Did residents feel their living areas were too noisy? N 5. Does the facility accommodate smokers? N Where? ❑ Outside only❑ Inside only❑ Both Inside/Outside 6. Were residents able to reach their call bells with ease? Y 7. Did staff answer call bells in a timely&courteous manner? Y If no, did you share this with the administrative staff? Resident • • Observations 1. Were residents asked their preferences or opinions about the Y Rehab crew was mentioned favorablly during our activities planned for them at the facility? visit. 2. Do residents have the opportunity to purchase personal items of Y A colorful FULL monthly Activity Calendar is their choice using their monthly needs funds? maintained. Can residents access their monthly needs funds at their Y Several residents and caregivers mentioned the food convenience? as being delicious. 3. Are residents asked their preferences about meal/snack choices? Y Residents mentioned the staff as being attentative to Are they given a choice about where they prefer to dine? Y their needs. 4. Do residents have privacy in making and receiving hone calls? Y Even the cleaning crew was seen conversing 5. Is there evidence of community involvement from other civic, Y cheerfully with the residents while they cleaned the volunteer or religious groups? rooms. 6. Does the facility have a Resident's Council? Y Family Council? Areas of • • /NA Exit Summary Are there resident issues or topics that need follow-up or review at a later Y There were patients who stated they did not receive time or during the next visit? their diabetic medicine when needed. Emergency door had the lockbar taped down. The employees use a keypad on that door, but the administrator said she will get a locksmith there so the tape can be removed. An unlocked medicine cart which we noticed while waiting for the exit interview was taken care of immediately.