FC-Livewell Pauline Dr2024-10-30

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Facility Name/Address: Senior Housing Guide: Family Care Livewell @ Birchwood Lake Estates Signage:Assisted Living 6720 Pauline Drive Specializing in Memory Care Chapel Hill, 27514 Visit Date: 10/30/2024 1 Time spent in facility: 50 min Arrival time: 10:20 am to 11:10 am Name of person exit interview was held with: Interview was held: ® in Person Name & Title Jeanette Torain, House Manager Committee Members Present: Jackie Podger and Prakash Sista Report Completed by: JackiePodger Number of Residents who received personal visits from committee members: 3 Resident Rights Information is clearly visible: ®Yes Ombudsman Contact Info is correct and clear) posted: ®Yes The most recent survey was readily accessible: ❑ Yes ❑ No Staffing information clearly posted: N/A (Required for Nursing Homes Only) Resident Profile ISIL—CO—Mments/Other Observations Do the residents appear neat, clean and odor free? Yes Residents were dressed and had breakfast, some with coffee lingering at the dining table. Did residents say they receive assistance with personal care activities? Ex. Residents were well cared for in all respects. brushing their teeth, combing their hair, inserting dentures or cleaning Yes their eyeglasses? Did you see or hear residents being encouraged to participate in their care by Yes staff members? Were residents interacting with staff, other residents&visitors? Yes Did staff respond to or interact with residents who had difficulty Yes communicating or making their needs known verbally? Did you observe restraints in use? No If so, did you ask staff about the facility's restraintpolicies? N/A Resident Living Accommodations Yes/No Comments/Other Observations 1. Did residents describe their living environment as homelike? Yes 2. Did you notice unpleasant odors in commonly used areas? No Facility was very clean. 3. Did you see items that could cause harm or be hazardous? No Many open spaces for ambulatory residents. 4. Did residents feel their living areas were too noisy? No 5. Does the facility accommodate smokers? N/A Doesn't seem to be an issue. Where? ❑ Outside only❑ Inside only❑ Both Inside/Outside 6. Were residents able to reach their call bells with ease? N/A Residents had constant supervision. 7. Did staff answer call bells in a timely&courteous manner? Yes Resident requests were handled immediately. If no, did you share this with the administrative staff? Resident • • Observations 8. Were residents asked their preferences or opinions about the Yes Activities were visible and outings are being activities planned for them at the facility? planned. 9. Do residents have the opportunity to purchase personal items of Yes Families were very involved in each of the their choice using their monthly needs funds? resident's care. Can residents access their monthly needs funds at their convenience? 10. Are residents asked their preferences about meal/snack choices? Residents have 3 meals a day and snacks. Meals Are they given a choice about where they prefer to dine? Yes are planned by the Livewell Office. 11. Do residents have privacy in making and receiving phone calls? Yes 12. Is there evidence of community involvement from other civic, N/A Facility does not have an activity calendar, but volunteer or religious groups? there is interest and activities around. 13. Does the facility have a Resident's Council? N/A Families again are very involved. Family Council? Areas of • • Exit Summary