FC-Livewell Elliot Road 2024-09-23

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Com unity Advisory Committee Quarterly/Annual Visitation Report County: ORANGE Facility Type: Facility Name/Address: ®Family Care Home ❑Nursing Home Livewell Assisted Living ❑Adult Care Home 202 N.Elliot Rd,Chapel Hill,NC 27514 Visit Date: 09/23/2024 Time spent in facility: ?? Arrival time: 10:00 ® am ❑ pm min Name of person exit interview was held with: Cassandra Cox, house manager Interview was held: ® in Person ❑ Phone ❑Admin. ® SIC Supervisor in Charge) ❑ Other Staff Rep. Committee Members Present: Shade Little; Karen??GreenMcElveen Report Completed by: Shade Little Number of Residents who received personal visits from committee members: 5 Resident Rights Information is clearly visible: ® Yes❑ No Ombudsman Contact Info is correct and clear) posted: ® Yes ❑ No The most recent survey was readily accessible: ❑Yes ❑ No Staffing information clearly posted: ®Yes ❑ No Required for Nursing Homes Only) Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat,clean and odor free? Y There was an unpleasant odor in one room. 2. Did residents say they receive assistance with personal care activities? Two clients were low-responsive, the others had Ex.brushing their teeth, combing their hair, inserting dentures or cleaning NA long conversations. their eyeglasses? One client undergoing physical therapy and 3. Did you see or hear residents being encouraged to participate in Y another on their computer. their care by staff members? 4. Were residents interacting with staff,other residents&visitors? Y 5. Did staff respond to or interact with residents who had difficulty y communicating or making their needs known verbally? 6. Did you observe restraints in use? N 7. If so,did you ask staff about the facility's restraint policies? NA Resident Living Accommodations Yes/No/NA Comments/Other Observations 1. Did residents describe their living environment as homelike? NA The rooms are airy with large windows. 2. Did you notice unpleasant odors in commonly used areas? N Cameras are in ALL rooms of the home. 3. Did you see items that could cause harm or be hazardous? N 4. Did residents feel their living areas were too noisy? N 5. Does the facility accommodate smokers? Y Where? ® Outside only❑ Inside only❑ Both Inside/Outside 6. Were residents able to reach their call bells with ease? NA 7. Did staff answer call bells in a timely&courteous manner? NA If no, did you share this with the administrative staff? Resident '/NA Comments/Other Observations 1. Were residents asked their preferences or opinions about the N All meals are planned and eaten either in bed (one activities planned for them at the facility? client)or in the dining area. 2. Do residents have the opportunity to purchase personal items of NA their choice using their monthly needs funds? Can residents access their monthly needs funds at their NA convenience? Snacks are placed out for the residents. 3. Are residents asked their preferences about meal/snack choices? N Are they given a choice about where they prefer to dine? N 4. Do residents have privacy in making and receiving phone calls? NA We met the nurse for Livewell (8 homes)and she 5. Is there evidence of community involvement from other civic, N spoke well of this facility. volunteer or religious groups? I The house manager has been here 4 months. 6. Does the facility have a Resident's Council? NA Family Council? Areas of • • /NA Exit Summary Are there resident issues or topics that need follow-up or review at a later Y House manager was aware of the odor in one time or during the next visit? room, said the client had an accident overnight, they had changed all linen, and were airing the room out. This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form. Top Copy is for the Regional Ombudsman's Record.Bottom Copy is for the CAC's Records.