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16. Do residents have the opportunity to purchase <br /> personal items of their choice using their monthly YES <br /> needsfunds? <br /> Can residents access their monthly needs funds at <br /> their convenience? <br /> 17. Are residents asked their preferences about YES One resident indicated the bread was <br /> meal/snack choices? hard and she preferred softer toast. <br /> Are they given a choice about where they prefer to <br /> dine? <br /> 18. Do residents have privacy in making and receiving YES A resident was observed making a <br /> phone calls? private call in the Telephone Room. <br /> 19. Is there evidence of community involvement from YES In the past, community groups have <br /> other civic, volunteer or religious groups? participated in activities. Currently <br /> scheduling has slowed due to the <br /> departure of the activity director. The <br /> office still remains in the basement and <br /> only a few books and puzzles were in <br /> one of the lounge areas. <br /> 20. Does the facility have a Resident's Council? YES Again we spoke with the President of <br /> Family Council? No the Resident's Council. He indicated the <br /> facility was undergoing a change and it <br /> would be sorted out. <br /> Areas of Concern Yes/No/ Exit Summary <br /> [NA <br /> Are there resident issues or topics that need follow-up or With the departure of the administrator, <br /> review at a later time or during the next visit? the facility has undergone some <br /> changes. The activity director also left <br /> along with the front desk receptionist. <br /> • The survey book was up to date, <br /> but needs to be displayed in a <br /> more visible area. <br /> • One resident was unhappy with <br /> the hardened bread she was <br /> served. The administrator <br /> indicated that staff could ensure <br /> softer toast, but the resident <br /> needed to express this to them. <br /> • The administrator indicated the <br /> residents have gotten use to <br /> being served their meals in their <br /> room because of the fire and <br /> construction that followed. She <br /> asked for methods to get the <br /> residents to the dining room and <br /> several suggestions were made. <br /> • Some of the residents were <br /> observed to be in bed still in <br /> their bedclothes while staff <br /> chatted in small groups. The <br /> administrator indicated she <br /> would address this with <br /> supervisors and staff. <br /> • The courtyard was addressed. <br /> The plantings were dead and the <br /> lawn furniture was broken and <br /> presented a safety risk. <br /> • Census is low. 140 bed facility <br /> provides care for 83 people <br /> currently. <br /> This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form. <br /> Top Copy is for the Regional Ombudsman's Record. Bottom Copy is for the CAC's Records. <br />