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11. Do residents have privacy in making and receiving hone calls? Y <br /> 12. Is there evidence of community involvement from other civic, Y Facility had local voting officials on-site in the <br /> volunteer or religious groups? prior weeks to provide residents opportunity <br /> to register to vote and cast their absentee <br /> ballots if desired. <br /> 13. Does the facility have a Resident's Council? Y <br /> Family Council? Y <br /> Areas of Concern Yes/No/NA Exit Summary <br /> Are there resident issues or topics that need follow-up or review at a later N Exit summary conducted with Jennifer <br /> time or during the next visit? Palmisano, Executive Director. <br /> • Multiple residents reported that the food could use improvement. We shared that our observations included that <br /> the facility was very clean and that residents <br /> expressed an improvement in the food <br /> quality. She shared that there had been a <br /> recent transition in food services that has <br /> been going well. Jennifer also shared that the <br /> Resident and Family Councils are active, and <br /> though attendance varies, she receives <br /> feedback frequently. <br /> This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form.(1/21/2020) <br />