AL-Carol Woods AL 2024-08-30 - Laserfiche WebLink

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Com unity Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Facility Name/Address: Carol Woods Bldg 4,floor 2 and Bldg 5, 6, 7 ❑Assisted Living 750 Weaver Dairy Rd. Chapel Hill,27514 Visit Date:813012024 Time spent in facility: 1 hr 15 Arrival time: ❑ 10AM Name of person exit interview was held with: Melanie Johnson (DON) and Jessica Fine Administrator Interview was held:X in Person Committee Members Present: Shade Little and Jackie Podger Report Completed by: Jackie Podger Number of Residents who received personal visits from committee members: 17 Resident Rights Information is clearly visible: X Yes Ombudsman Contact Info is correct and clear) posted: X Yes The most recent survey was readily accessible: X Yes Staffing information clearly posted:X Yes (Required for Nursing Homes Only) Resident Profile • • Observations 1. Do the residents appear neat,clean and odor free? YES 2. Did residents say they receive assistance with personal care Residents reported staff was very attentive and offered activities? Ex. brushing their teeth, combing their hair, inserting YES assistance when needed. dentures or cleaning their eyeglasses? 3. Did you see or hear residents being encouraged to participate YES Staff encouraged residents to attend a popular activity. in their care by staff members? 4. Were residents interacting with staff,other residents& YES Very pleasant interactions were observed. visitors? 5. Did staff respond to or interact with residents who had difficulty YES Observed staff listening and their willingness to lend communicating or making their needs known verbally? support. 6. Did you observe restraints in use? NO 7. If so, did you ask staff about the facility's restraintpolicies? N/A Resident Living Accommodations Yes/No Comments/Other Observations 8. Did residents describe their living environment as homelike? YES Residents stated they enjoyed their living environment. 9. Did you notice unpleasant odors in commonly used areas? NO 10. Did you see items that could cause harm or be hazardous? NO 11. Did residents feel their living areas were too noisy? NO No resident mentioned a noise problem and TV and interaction noise levels were minimal. 12. Does the facility accommodate smokers? YES Outside is permitted. Where?X Outside only 13. Were residents able to reach their call bells with ease? YES Residents were mobile and observed call bells near bedside. 14. Did staff answer call bells in a timely&courteous manner? Many staff were observed attending to their If no, did you share this with the administrative staff? YES responsibilities amid interactions with residents • -nt Services Yes/No Comments/Other Observations 15. Were residents asked their preferences or opinions about the YES Carol Woods has a full program of activities. activities planned for them at the facility? 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? YES Can residents access their monthly needs funds at their convenience? 17. Are residents asked their preferences about meal/snack YES Much attention is paid to the menu selections. A choices? suggestion box is in the dining room and menus are Are they given a choice about where they prefer to dine? created by the chef with consultants weighing in on food choices. Residents have their meals in respective dining rooms and seem to enjoy themselves in doing so. 18. Do residents have privacy in making and receiving phone YES calls? 19. Is there evidence of community involvement from other civic, YES Carol Woods is able to attract much community volunteer or religious groups? participation. Events are varied and enjoyed by the residents. 20. Does the facility have a Resident's Council? YES Family Council? Areas of Concern •