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53 <br /> reserves the right to charge the Licensee additional services fees, which shall be the responsibility of the <br /> Licensee. <br /> The table below identifies the resource re uirements for the Licensee: <br /> Resource Description Time Dedication Tasks <br /> Project Manager The project 20% of time for o Coordinate the scheduling of all the <br /> manager duration of <br /> Licensee's resources. <br /> coordinates all project. <br /> efforts between o Coordination of conference calls and <br /> the Licensee and meetings, as required. <br /> TripSpark <br /> o Prepare training facilities and coordinate <br /> training sessions <br /> o Coordinate completion of data <br /> development <br /> o Coordinate completion of user <br /> acceptance testing. <br /> Subject Matter Someone with 75% of time for o Participation in the completion of the <br /> Expert intimate duration of Operational Review. <br /> knowledge of the project. <br /> processes and o Participation in all training sessions. <br /> procedures <br /> o Assist PM with completion of user <br /> acceptance testing and data development. <br /> System 25% of their time o Procure and configure hardware to a <br /> Administrator for the duration <br /> TripSpark Ready as per each Software <br /> of the project. product's Tech Sheet(where available). <br /> o Participate in System Administration <br /> training. <br /> Testers Responsible for 50% of their time o Execute user acceptance testing. <br /> user acceptance during the testing <br /> testing phase of the <br /> project. <br /> End Users Examples: 50% of their time o Participate in end user training. <br /> Dispatchers, during the <br /> Schedulers, training and <br /> Drivers, transition phase <br /> Reservationists of the project. <br /> Timeline <br /> The services as outlined in this document can be completed within approximately three (3)months from the <br /> Operational Review. During the Operational Review, a project plan will be prepared for this Software <br /> module. <br /> Assumptions <br /> - TripSpark will not be providing customer service directly to the ridership for the Licensee. <br /> - Application will be delivered 'off-the-shelf. Off the shelf means: <br /> - Application will be delivered"as-is" (no customizations, only configurations) and existing <br /> functionality within the Application will be used or adapted for the needs of this project. <br />