Orange County NC Website
Browse       Search
47 <br /> • For the duration of the implementation the TripSpark technical product expert will be available for <br /> consultation off-site via phone or email. <br /> Licensee Resource Responsibilities <br /> If Licensee causes delays by not adhering to the below responsibilities and requirements listed in this SOW, <br /> and these delays result in additional Service work being incurred by TripSpark, then TripSpark reserves the <br /> right to charge Licensee additional Services fees, which shall be the responsibility of the Licensee. <br /> The table below identifies the resource requirements for the Licensee. <br /> Resource Description Time Dedication Tasks <br /> Project Manager The project 20% of time for o Coordinate the scheduling of all of the <br /> manager duration of Licensee's resources. <br /> coordinates all project. <br /> efforts between o Coordination of conference calls and <br /> Licensee and meetings, as required. <br /> TripSpark <br /> o Prepare training facilities and <br /> coordinate training sessions. <br /> o Coordinate completion of data <br /> development. <br /> o Coordinate completion of user <br /> acceptance testing. <br /> Subject Matter Someone with 75% of time for o Participation in the completion of the <br /> Expert intimate duration of <br /> knowledge of the project. Operational Review. <br /> processes and o Participation in all training sessions. <br /> procedures <br /> o Assist PM with completion of user <br /> acceptance testing and data development. <br /> System 25% of their time o Procure and configure hardware to a <br /> Administrator for the duration TripSpark Ready specification as per each <br /> of the project. Software product's Tech Sheet (where <br /> available). <br /> o Participate in System Administration <br /> training <br /> o Provide TripSpark Remote Desktop <br /> (RDP) over secured Virtual Private Network <br /> (VPN) access to servers where DriverMate <br /> and DriverMate databases will be installed. <br /> Testers Responsible for 50% of their time o Execute user acceptance testing. <br /> user acceptance during the testing <br /> testing phase of the <br /> project. <br /> End Users 50% of their time <br /> o Participate in end user training. <br /> during the <br /> training and <br /> transition phase <br /> of the project. <br />