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37 <br /> Resource Description Time Dedication Tasks <br /> Testers Responsible for 50% of their time o Execute user acceptance testing. <br /> user acceptance during the testing <br /> testing phase of the <br /> project. <br /> End Users Examples: 50% of their time o Participate in end user training. <br /> Dispatchers, during the <br /> Schedulers, training and <br /> Reservationists transition phase <br /> of the project. <br /> Timeline <br /> The Services as outlined in this document can be completed within approximately three (3) months from the <br /> Operational Review. During the Operational Review, a project plan will be prepared for this Software <br /> module. <br /> Assumptions <br /> - Licensee is responsible for the purchase and installation of any required server hardware and <br /> Microsoft SQL databases, SQL must be used for the database. (servers shall be preconfigured to <br /> TripSpark's specifications) <br /> - Software will be delivered 'off-the-shelf. Off the shelf means: <br /> - Software will be installed"as-is" (no customizations) and existing functionality within the <br /> Software will be used or adapted for the needs of this project. Feature requests or <br /> improvements will be considered after Software Acceptance for this project is completed. <br /> - It is assumed this Software will take advantage of existing TripSpark infrastructure, data sources and <br /> Software unless otherwise stated <br /> - Licensee is responsible for providing a server for their test environment and production environment <br /> - Licensee will provide physical servers or VMs that meet TripSpark's minimum hardware <br /> specifications and network diagram that will be provided at the project Operational Review. If <br /> Licensee chooses to use VMs Licensee will be solely responsible for setting up, maintaining, <br /> diagnosing, or troubleshooting VMs. <br /> - TripSpark does not provide any custom web markup or web design outside of items that can be <br /> configured in the administration pages. <br /> - Licensee is required to sign up and set up billing for their own Google account, in order to obtain a <br /> Google Maps Key <br /> - The Feedback functionality of Passenger Portal can only function if the Licensee has acquired <br /> Novus-COM <br /> - Passenger Portal is available in English and Spanish. Licensee will be responsible for providing <br /> translations for the Software. <br /> - Unless noted otherwise, Stripe will be used as the Payment Service Provider(PSP). The Licensee will <br /> be responsible for signing up for a Stripe account. <br /> - Payment Integration requires Novus-DR/MED version 4.0 or later. <br /> ADA compliance for public (passenger) facing web, Passenger Portal is designed to meet or exceed WCAG 2.1 <br /> AA standards. <br />