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18 <br /> Thorough knowledge of interviewing procedures and practices, and skill in assessing and <br /> evaluating clients' needs. <br /> Thorough knowledge of Street Outreach, Coordinated Entry, Homelessness Prevention, <br /> and Rapid Rehousing evidence-based practices. <br /> Thorough knowledge of Continuum of Care and Emergency Solutions Grant funding <br /> regulations and guidelines. <br /> Thorough knowledge of HIPAA guidelines and the ability to maintain a high level of <br /> confidentiality when working with various records and reports containing personal and <br /> financial information. <br /> Good knowledge of current social, economic, affordable housing, homelessness, and <br /> health trends and services, and the ability to adapt trends to practical program <br /> applications and link clients with services needed. <br /> Good knowledge of best practices in housing and homeless services provision. <br /> Good knowledge of trauma-informed care and motivational interviewing. <br /> Skill in management and supervision, and the ability to coordinate and/or supervise the <br /> work of others. <br /> Skill in being customer-focused, adept at problem solving and working collaboratively with <br /> others. <br /> Skill at prioritizing work activities and multi-tasking while under pressure. <br /> Skill in oral and written communication including developing and delivering presentations, <br /> and preparing and maintaining accurate records and reports. <br /> Skill in gathering and analyzing complex data. <br /> Skill in public and interpersonal relations. <br /> Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, <br /> thoroughness and the physical condition commensurate with the demands of the position, <br /> while maintaining an ethical standard of care. <br /> Ability to communicate effectively both orally and in writing with racially and socio- <br /> economical diverse populations to express information and ideas clearly and concisely. <br /> Ability to prioritize and respond to demands of a caseload in a prompt and effective <br /> manner. <br /> Ability to collaborate with others and work as part as a team. <br /> Revised January 2022 <br />