Orange County NC Website
7 <br /> <br />e. Ownership of Data <br /> <br />All data relating to the performance and condition of Customer <br />building systems that Brady collects in connection with the <br />Brady’s data monitoring and smart building analytics shall be <br />owned by Customer, provided that Customer grants to Brady <br />the irrevocable, perpetual, nonexclusive, worldwide, royalty- <br />free right and license to use, reproduce, display, distribute <br />internally or externally and prepare derivative works based <br />upon any such data Brady collects from Customer. Brady shall <br />not use or publish such data in any way that identifies <br />Customer as the source of that data without Customer's prior <br />written consent. The data Brady collects from Customer will <br />not include any personal or individual information. <br /> <br />f. Data Retention <br /> <br />Upon Customer's written request, Brady will endeavor to <br />provide an electronic copy of data collected from Customer <br />through data monitoring, subject to availability. Brady will use <br />commercially reasonable efforts to store Customer's data <br />obtained through data monitoring for up to 2 years. There is no <br />guarantee as to the availability of the data. <br /> <br />g. Communications- Analog Modem Facilities <br /> <br />Customer authorizes Brady to utilize Customer's telephone <br />line to provide data monitoring and smart building analytics <br />and acknowledges that, unless an exclusive telephone line <br />has been provided for performance of the services, the <br />telephone line may be unavailable for Customer’s use for <br />extended periods of time while data is being collected from <br />Customer’s building systems and equipment. Brady is not <br />responsible for any adverse impact to Customer's <br />communications infrastructure, including but not limited to <br />computers, BAS hardware or peripheral hardware. Customer <br />understands that Brady will not be able to collect data when <br />the telephone line or other transmission mode is not operating <br />or has been cut, interfered with or is otherwise damaged or if <br />Brady is unable to acquire, transmit or maintain a connection <br />over Customer's telephone service. <br /> <br />h. Communications- Ethernet <br /> <br />Customer authorizes Brady to utilize Customer’s network <br />infrastructure to provide the contracted services and <br />acknowledges that Brady is not responsible for any adverse <br />impact to Customer’s communications infrastructure. <br />Customer understands that Brady will not be able to collect <br />data when network issues do not allow for successful <br />communications between Brady data collection devices and <br />the data sources. Interruption of external Internet <br />communications of longer than 24 hours may result in loss of <br />data and degradation of service levels. Interruption of <br />communications can be classified as failure of transmitting or <br />receiving packet transmissions, interfered- with or is otherwise <br />damaged or if Brady is unable to acquire, transmit or maintain <br />a connection over network or the internet for any reason <br />including network or ISP outage or other network/ISP <br />problems such as congestion or downtime, routing problems, <br />or instability of signal quality. <br /> <br />i. Logging and Data Mining <br /> <br />Customer grants Brady the unrestricted right, but not the <br />obligation, to log web addresses and/or mine other information <br />and/or data relating to services and information accessed or <br />requested (a) to provide better support, services and/or <br />products to users of Brady products and services, (b) to verify <br />compliance with the terms of the Agreement, (c) for use by <br />Brady for statistical or other analysis of the collective <br />characteristics and behavior of users or equipment, (d) to <br />backup user and other data or information and/or provide <br />remote support and/or restoration, (e) to provide or undertake: <br />engineering analysis; failure analysis; warranty analysis; <br />energy analysis; predictive analysis; service analysis; product <br />usage analysis; and/or other desirable analyses, including <br />histories or trending of any of the foregoing, and (f) to <br />otherwise understand and respond to the needs of the users of <br />Brady products and services. <br /> <br />Any data logging, mining or other activities performed by <br />Brady is intended solely for Brady’s own non-critical and non- <br />emergency business purposes, and not for emergency alert, <br />emergency response or any other purpose. Brady shall have <br />no obligation to detect, monitor for, respond to, or alert <br />authorities of any emergency. In case of an emergency, <br />Customer is solely responsible to contact local emergency <br />responders (such as the fire department, paramedics, or police <br />department). <br /> <br />j. Anti-Virus Prevention: <br /> <br />Brady maintains antivirus checking software on the network <br />and has a strict policy on checking all software loaded onto <br />Brady’s environment. However, due to the nature of computer <br />viruses, Brady is not able to guarantee that provision of data <br />monitoring and smart building analytics will be virus free. It is <br />Customer's responsibility to ensure that adequate security and <br />antivirus software is installed on the Customer’s environment. <br /> <br />k. Disaster Recovery <br /> <br />In the event that Brady experiences a significant problem with <br />data monitoring or smart building analytics that results in or is <br />expected to result in the loss of service for in excess of 5 <br />working days, Brady may transfer the data monitoring service <br />and smart building analytics to an alternative hosting <br />environment. In the event that Brady transfers the service to <br />an alternative hosting environment, Customer acknowledges <br />that the following may occur: There may be a loss of data <br />imported to Brady after the last database backup was taken; <br />data monitoring and smart building analytics may be provided <br />by a different IP address; the IP address registered against the <br />domain name may be changed. <br /> <br />l. Privacy <br /> <br />Brady will make commercially reasonable efforts to ensure that <br />data and other parameters are not visible or accessed by other <br />customers. Customer acknowledges that the very nature of <br />communication via the internet restricts Brady from offering <br />any guarantee to the privacy or confidentiality of information <br />relating to Customer passing over the internet. In gaining <br />access via the internet, Customer also acknowledges and <br />accepts that electronic communication may not be free from <br />interference by unauthorized persons and may not remain <br />confidential. Customer therefore accepts that access and <br />storage of data is at its own risk. Customer shall immediately <br />report any breach in privacy to Brady. <br /> <br />m. Intellectual Property <br /> <br />Brady retains and reserves all rights, title and interest in and to <br />its intellectual property, including without limitation all Brady <br />software, algorithms, materials, formats, interfaces and <br />proprietary information and technology, and all other Brady <br />products, data monitoring and smart building analytics, and <br />including all copyright, trade secret, patent, trademark and <br />other intellectual property rights related to the foregoing. No <br />rights are granted to the Customer hereunder with respect to <br />the data monitoring subscription or otherwise, other than as <br />expressly set forth herein. <br /> <br />Docusign Envelope ID: 3B01E8C5-43A2-424D-967C-3C14D0C78675