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Orange County August 8, 2024 <br />ASTRO 25 Managed Detection and Response 24-177976 / Cybersecurity Services <br />Statement of Work <br /> <br />Use or disclosure of this proposal is subject to the restrictions on the cover page. <br />Motorola Solutions Confidential Restricted <br /> <br />Page 2-1 <br />Section 2 <br />Statement of Work <br />2.1 Overview <br />In accordance with the terms and conditions of the Agreement, this Statement of Work (SOW), <br />including all of its subsections and attachments, defines the principal activities and responsibilities of all <br />parties for the delivery of Motorola Solutions , Inc. (Motorola Solutions) Cybersecurity services as <br />presented in this proposal to Orange County (hereinafter referred to as “Customer”). <br />In order to receive the services as defined within this SOW, the Customer is required to keep the <br />system within a standard support period as described in Motorola Solutions’ Software Support Policy <br />(SwSP). <br />2.2 Description of Service <br />2.2.1 Deployment Timeline and Milestones <br />To initiate the ASTRO 25 Managed Detection and Response service to function, Motorola Solutions <br />and the Customer must perform deployment tasks. Service deployment is broken into the following <br />phases, each with specific deliverables. <br />Phase 1: Information Exchange <br />After contract execution, Motorola Solutions will schedule a service kick-off meeting with Customer and <br />provide information-gathering documents. The kick-off meeting may be conducted either remote ly or in- <br />person, at the earliest, mutually available opportunity. Customer is to identify and ensure participation <br />of key team members in kickoff and project initiation activitie s. <br />Phase 2: Infrastructure Readiness <br />Motorola Solutions will provide detailed requirements regarding Customer infrastructure preparation <br />actions after kick-off meeting. It is the Customer’s responsibility to accomplish all agreed upon <br />infrastructure preparations. <br />Phase 3: System Buildout and Deployment <br />Motorola Solutions will build and provision tools in accordance with the requirements of this proposal <br />and consistent with information gathered in earlier phases. Motorola Solutions will also provide detailed <br />requirements regarding Customer deployment actions. The Customer must deploy tools, as applicable, <br />in their environment, in accordance with provided requirements. <br />Phase 4: Monitoring Turn Up <br />Motorola Solutions will verify all in-scope assets are properly forwarding logs or events. Motorola <br />Solutions will notify Customer of any exceptions. Motorola Solutions will begin monitoring any properly <br />connected in-scope sources after the initial tuning period. <br />Docusign Envelope ID: AD07CE02-1F94-4496-ABD0-D61F9CBE562C