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Orange County, NC August 8, 2024 <br />ASTRO® 25 Advanced Services Statement of Work <br />Advanced Services Detailed Description <br /> <br />Use or disclosure of this proposal is subject to the restrictions on the cover page. <br />Motorola Solutions <br />Page 9 <br />Section 4 Advanced Services Detailed <br />Description <br />Due to the interdependence between deliverables within the detailed sections, any changes to or any <br />cancellation of any individual section may require a scope review and price revision. <br />4.1 ASTRO System Monitoring (NEW) <br />4.1.1 Managed Detection and Response <br />Motorola’s ASTRO 25 Managed Detection and Response (MDR) provides monitoring of radio network <br />security information by specialized cybersecurity analysts with extensive experience working with <br />ASTRO 25 mission-critical networks. <br />The following sections describe the deliverables of the service, its technologies, and service <br />obligations. <br />4.1.1.1 Description of Service <br />MDR is performed by Motorola’s SOC using the ActiveEye SM security platform. The SOC’s <br />cybersecurity analysts monitor for alerts 24/7. If a threat is detected, analysts will investigate and initiate <br />an appropriate Customer engagement. Customer engagements may include, but are not limited to; <br />requesting additional information from the Customer, continuing to monitor the event for further <br />development, or informing the Customer to enact the Customer’s documented Incident Response plan . <br />SOC analysts rely on monitoring elements to detect signs of a potential threat impacting the Customer’s <br />ASTRO 25 network and applicable CEN systems. These elements are described below. <br />The MDR service includes the deployment and optimization of these elements into the Customer’s <br />network. <br />4.1.1.2 Managed Detection and Response Elements <br />This section and its subsections describe MDR elements, and their applicability for specific <br />infrastructure. <br />ActiveEye Security Platform <br />Motorola’s ActiveEye security platform collects and analyzes security event streams from ActiveEye <br />Remote Security Sensors (AERSS) in the Customer’s ASTRO 25 network and applicable CEN <br />systems, using security orchestration and advanced analytics to identif y the most important security <br />events from applicable systems. <br />The platform automates manual investigation tasks, verifies activity with external threat intelligence <br />sources, and learns what events will require rapid response action. <br />Docusign Envelope ID: AD07CE02-1F94-4496-ABD0-D61F9CBE562C