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Customer Name Text Field Month Day, Year <br />ASTRO® 25 Advanced Services Statement of Work <br />Table of Contents <br /> <br />Use or disclosure of this proposal is subject to the restrictions on the cover page. <br />Motorola Solutions <br />Page 2 <br />Table 4-12: Update Cadence ................................................................................................................... 40 <br />Table 4-13: RSUS Options ....................................................................................................................... 41 <br />Table 4-14: Reboot Responsibilities Matrix .............................................................................................. 43 <br />Table 4-15: Standard Level Definitions and Response Times................................................................. 46 <br />Table 4-16: Premier Priority Level Definitions and Response Times ...................................................... 47 <br />Table 4-17: Limited Priority Level Definitions and Response Times ....................................................... 48 <br />Table 4-18: Preventive Maintenance Level .............................................................................................. 49 <br />Table 4-19: Standard Monitored Backhaul Network Elements ................................................................ 78 <br />Table 5-1: Priority Level Definitions and Response Time ........................................................................ 58 <br /> <br /> <br />Docusign Envelope ID: AD07CE02-1F94-4496-ABD0-D61F9CBE562C