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1. Introduction <br /> <br />Your Customer Support Plan contains everything you need to know to take advantage of the <br />services provided in your contract. This support plan was designed to help transition you from the <br />pre-sales, staging, and installation phases to the delivery of life cycle support services for your <br />system. Motorola supports your communication system with several expert service groups, each <br />performing a specific function and working together to provide you with fast response and quick <br />closure to issues. <br /> <br />The Terms and Conditions of customer contract agreement will take precedence over this <br />Customer Support Plan. In case of any contradiction, please contact the Motorola <br />representative(s) <br /> <br />Please take a moment to review this Customer Support Plan. Your Customer Support Manager <br />can answer any further questions you may have. <br /> <br /> <br />Docusign Envelope ID: AD07CE02-1F94-4496-ABD0-D61F9CBE562C