Orange County NC Website
Sales Executive manages the overall strategic <br />service plan based upon your current and future <br />service requirements. <br />Client Services Manager is responsible for <br />ensuring that our contractual obligations are <br />delivered, your expectations are being met and <br />you are satisfied with the delivery of our services. <br />Primary Service Specialist is responsible for <br />performing the ongoing service of your system. <br />Secondary Service Specialist who will be <br />familiarized with your building systems to provide <br />in-depth backup coverage. <br />Remote Services Specialist is responsible for the <br />execution of remote services including proactive <br />planned tasks, in-depth fault analysis and <br />identification of corrective actions. <br />Service Operations Manager is responsible for <br />managing the delivery of your entire support <br />program and service requirements. <br />Service Coordinator is responsible for <br />scheduling your planned maintenance visits, and <br />handling your emergency situations by taking the <br />appropriate action. <br />Service Administrator is responsible for all <br />service invoicing including both service <br />agreement and service projects. <br />Service Team <br />An important benefit of your Service Agreement derives from having the trained building service personnel <br />of Siemens Industry, Inc. familiar with your building systems.Our implementation team of local experts <br />provides thorough, reliable service and scheduling for the support of your system. <br />Added to the team is a team of building experts at our Digital Service Center. The benefits you receive are <br />less disruption to your employees at the site, less intrusive on the system at peak hours, fewer emissions for <br />trucks rolled, and real time analytics with digital workspace hours. <br />The following list outlines the service team that will be assigned to the service agreement for your facility <br />Your Assigned Team of Service Professionals will include: <br />Page 11 of 15 <br />Docusign Envelope ID: 41FDB6BA-25A5-4679-92AC-3AB198A89E13