Orange County NC Website
Orange County, NC <br /> <br />On-Premise OnCall Dispatch Implementation <br />Statement of Work 103 <br />Key Features: <br /> Multi-discipline launching <br /> Pre-alerts <br /> Transfer of location information to OnCall Dispatch | Call-Taker <br /> Configured to spill key questions into the Event information remarks field. <br />We also provide a Pre-Alert capability, if ProQA is configured to send the chief complaint code and the <br />answers to the initial questions to CAD before the user starts answering the Key Questions. CAD can <br />then create the event or create and automatically accept the event dependent on the configuration. <br />Per the Priority Dispatch Paramount website, Hexagon (as Intergraph Corporation) is listed at the <br />platinum level. <br />Upon determination by the operator that Paramount medical is needed, the operator clicks the Medical <br />button, or issues the medical command. The interface brings the Paramount Medical application to the <br />foreground and places focus in first editable control. The operator then progresses through the <br />paramount application as normal. Upon reaching a determinant code, the operator clicks the flashing <br />alert symbol in Paramount causing the data to be sent to OnCall Dispatch | Advantage. The Paramount <br />application will populate location, caller information, an event-type and sub-type, and the key questions as <br />configured by the Paramount medical admin utility, will spill into the event remarks. OnCall Dispatch | <br />Advantage can optionally automatically accept the event or allow the operator to make further edits and <br />then accept the event. <br />The operator then places the event into update to allow Paramount to make any further changes as the <br />operator completes the case in Paramount. Upon completion of the Paramount case, the operator would <br />accept any changes into the OnCall Dispatch event. <br />OnCall Dispatch records the Paramount case number as part of the event record so that the case is <br />permanently linked to the event. If the Paramount button (or command) is clicked for an event that <br />already had Paramount run against it, the case summary is displayed in Paramount. <br />A single agency event can only have one Paramount case number associated with it. <br /> Assumptions: <br /> The OnCall Dispatch system supports ProQA version 13.0. <br /> SMS Texting is not currently supported for Paramount 5.1. <br />HxGN OnCall Dispatch | CAD Link <br /> OneSolution RMS <br /> OneSolution FTO <br />OnCall Dispatch | CAD Link interface will facilitate the automatic periodic transfer of event and unit <br />information from OnCall Dispatch to external systems such as Police Records Management, Electronic <br />Patient Care, and Fire Records Management systems using XML files ASCII delimited files. The third- <br />party vendor (or the Customer) is then responsible for importing the information into the designated <br />database. <br />The CAD Link interface includes support for configurable event profiles; these are sets of event criteria for <br />matching data field values within the OnCall events to be exported and a configurable target directory for <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E