Orange County NC Website
HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />585 Interfaces Essential Interfaces <br />Allow a dispatcher to initiate an alphanumeric <br />page for any paging group. <br />o The information sent in the page be <br />configurable by the agency and generally contain <br />the incident number, type of incident, and location <br />of the incident. <br />HxGN OnCall Dispatch | <br />Notifications <br />586 Interfaces Essential Interfaces Provide an administrative mechanism to define <br />paging groups. <br />HxGN OnCall Dispatch | <br />Notifications <br />587 Interfaces Essential Interfaces <br />Include multiple message types, including email, <br />BOLOs, notifications, tactical command chat <br />rooms, and others. <br />HxGN OnCall Dispatch | <br />Notifications <br />588 Interfaces Essential Interfaces <br />Provide a capability to format and send messages <br />using just-in-time information, such as incident <br />dispatch information, BOLOs or emergency <br />weather alerts, and configurable triggers for these <br />messages (e.g. incident type, assigned resources or <br />location) for configurable recipients (i.e. send the <br />chief a page when a specific incident type occurs <br />at a specified location). <br />HxGN OnCall Dispatch | <br />Notifications <br />589 Interfaces Essential Interfaces <br />Ensure that messaging interfaces make use of the <br />CAD address book. <br />o The CAD address book to allow for defining the <br />types of devices recipients are able to receive <br />messages on; and should have the ability to define <br />a default device, as well as what devices (one, <br />some or all) to receive massages on by <br />day/time/response mode. <br />HxGN OnCall Dispatch | <br />Viewer <br />Page 73 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E