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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />576 Interfaces Essential Interfaces <br />Allow users to submit new queries based on data <br />in the query response to logical links; and, also <br />reference attachments that are associated with <br />the response, which can be downloaded and <br />viewed. Ideally, CAD will provide the capability to <br />view common industry-standard multimedia file- <br />types. <br />HxGN OnCall Dispatch | <br />Informer <br />577 Interfaces Essential Interfaces <br />Provide the capability to alert dispatchers, PSAP <br />supervisors, and street-level supervisors of “Hot <br />Hit” responses to queries made by officers in the <br />field, or data run that exists elsewhere in the CAD <br />system (i.e. in a CFS event). <br />HxGN OnCall Dispatch | <br />Informer <br />578 Interfaces Essential Interfaces <br />Provide optional audible and visual alerts that can <br />be configured by the system administrator.HxGN OnCall Dispatch | <br />Informer <br />579 Interfaces Essential Interfaces Log all queries and their responses (when <br />permitted) for audit purposes. <br />HxGN OnCall Dispatch | <br />Informer <br />580 Interfaces Essential Interfaces <br />Provide the ability to configure alerts for queries <br />run by unauthorized personnel or devices, as well <br />as the ability to monitor multiple queries of the <br />same data or specified data. <br />HxGN OnCall Dispatch | <br />Informer <br />582 Interfaces Essential Interfaces <br />Be capable of TCP/IP communication, using <br />industry-standard messaging protocols such as <br />SMS and SMTP. <br />HxGN OnCall Dispatch | <br />Notifications <br />583 Interfaces Essential Interfaces <br />Provide the capability of pre-formatted messages, <br />especially to paging and other handheld devices.HxGN OnCall Dispatch | <br />Notifications <br />584 Interfaces Essential Interfaces Create (automatically) an alphanumeric page for <br />selected CAD incidents. <br />HxGN OnCall Dispatch | <br />Notifications <br />Page 72 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E