Orange County NC Website
Browse       Search
HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />563 Interfaces Essential Interfaces <br />Enable incoming E9-1-1 ANI/ALI data to be <br />automatically mapped to corresponding address <br />and phone data fields based on the Master Street <br />Address Guide (MSAG) standard in the CFS event <br />entry form. <br />HxGN OnCall Dispatch | Call- <br />Taker <br />564 Interfaces Essential Interfaces <br />Support all E9-1-1 ANI/ALI formats including <br />wireline, WPH1 and WPH2, VoIP, and Multi-Line <br />Telephone Systems (MLTS). <br />HxGN OnCall Dispatch | Call- <br />Taker <br />565 Interfaces Essential Interfaces <br />Enable the capture of additional fields captured in <br />the CFS event, including ESN, call type (landline, <br />wireless), and ANI/ALI tracking ID (if available). <br />HxGN OnCall Dispatch | Call- <br />Taker <br />566 Interfaces Essential Interfaces <br />Use GIS data, if available, to extrapolate the <br />closest geographical attribute (address, <br />intersection, common place). <br />o The radius used to extrapolate the closest <br />geographical attribute be a configurable item <br />within the system. <br />o If GIS data is used to create the caller location, <br />then the offset used to determine the <br />approximate location be displayed. <br />HxGN OnCall Dispatch | <br />Viewer <br />567 Interfaces Essential Interfaces <br />Provide configurable query forms and response <br />displays and be able to be custom-built to <br />accommodate different federal, state and local <br />database protocols. <br />HxGN OnCall Dispatch | <br />Informer <br />568 Interfaces Essential Interfaces <br />Provide authorization to perform various queries, <br />and the ability to read responses definable by the <br />individual agency and by role to the field level. <br />HxGN OnCall Dispatch | <br />Informer <br />Page 70 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E