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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />558 System Functions Training and Testing <br />Be able to be used, operated, started up, shut <br />down, and updated to match the live application <br />without affecting the live environment. <br />HxGN OnCall Dispatch | <br />Viewer <br />559 System Functions Training and Testing <br />Be able to be used to test modifications and <br />updates to the live CAD application prior to <br />implementing the modifications and updates in <br />the live environment. Some larger PSAPs may <br />maintain a separate test environment for <br />application development staff that is independent <br />of the training environment. <br />HxGN OnCall Dispatch | <br />Viewer <br />560 System Functions Training and Testing <br />Have a separate E9-1-1 test connection or canned <br />script E9-1-1 information (i.e. wireline, cellular, no <br />record found, and VoIP) and provide realistic <br />training regarding incoming E9-1-1 data. <br />HxGN OnCall Dispatch | <br />Viewer <br />561 System Functions Training and Testing <br />The provider(s) provide initial and ongoing <br />maintenance costs for the CAD training <br />environment (and separate test environment if <br />requested by the agency) in the proposed system <br />cost section <br />HxGN OnCall Dispatch | <br />Viewer <br />562 System Functions Snapshot / Incident Replay <br />Include functionality to provide a detailed, system- <br />wide snapshot report and/or graphic display of the <br />system status to include all units and events, <br />based on a user-specified date, and time and an <br />incident replay, based on a user-specified date and <br />time, specific incidents, or other CAD events. <br />HxGN OnCall Analytics | <br />Dispatch Advantage <br />Page 69 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E