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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />551 System Functions CAD Management Reporting <br />Include reports in the CAD security/permissions <br />function (i.e. individual reports can be made <br />available/unavailable based on a user’s security <br />profile). <br />HxGN OnCall Analytics | <br />Dispatch Essentials <br />552 System Functions CAD Management Reporting <br />Provide all reports to users, subject to <br />permissions, regardless of the application used to <br />create user-defined or custom reports (i.e. internal <br />to the CAD system or via a third- party reporting or <br />analysis tool). <br />HxGN OnCall Analytics | <br />Dispatch Essentials <br />553 System Functions CAD Management Reporting Provide an ad hoc reporting capability.HxGN OnCall Analytics | <br />Dispatch Essentials <br />554 System Functions CAD Management Reporting Provide a data exporting capability.HxGN OnCall Analytics | <br />Dispatch Essentials <br />555 System Functions Training and Testing <br />Include a training environment that accurately <br />mirrors the live environment, including all tables <br />and administrative configurations, and allows for <br />call takers and dispatchers to train on specific <br />services (i.e. law enforcement, fire service, and/or <br />EMS) and on pre- configured geographic areas <br />identical to that of the live environment. <br />HxGN OnCall Dispatch | <br />Viewer <br />556 System Functions Training and Testing <br />Be clearly identifiable as the training environment <br />(e.g. “TRAINING” prominently displayed on the <br />screen). <br />HxGN OnCall Dispatch | <br />Viewer <br />557 System Functions Training and Testing <br />Have a separate E9-1-1 test connection or canned <br />script E9-1-1 information and provide realistic <br />training regarding incoming E9-1-1 data. <br />HxGN OnCall Dispatch | Call- <br />Taker <br />Page 68 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E