Orange County NC Website
Browse       Search
HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />544 System Functions Multi-Agency / Multi- <br />Jurisdictional Capability <br />Provide the ability to identify other jurisdiction <br />addresses and alert the CAD user with the <br />jurisdiction’s name and contact information. <br />HxGN OnCall Dispatch | <br />Viewer <br />545 Reporting and Monitoring Dispatch Supervisor Support <br />Provide the ability for a CAD supervisor, or <br />another dispatcher with appropriate system <br />permissions, to observe the activity of a given <br />dispatcher including the pending events queue, <br />active events, available units list, and map. <br />HxGN OnCall Dispatch | <br />Essentials <br />546 Reporting and Monitoring Dispatch Supervisor Support <br />Enable a supervisor, or another dispatcher with <br />appropriate system permissions, to co-dispatch <br />the units under the control of another dispatcher. <br />HxGN OnCall Dispatch | <br />Essentials <br />547 Reporting and Monitoring Dispatch Supervisor Support <br />Have the ability to add additional dispatchers “on- <br />the-fly” for one or more services (law <br />enforcement, fire service, and/or EMS), either <br />globally or for predetermined geographical areas. <br />HxGN OnCall Dispatch | <br />Essentials <br />548 System Functions CAD Management Reporting <br />Include standard reports that simultaneously use <br />date, time, location, and/or incident type search <br />parameters for report definitions.HxGN OnCall Dispatch | <br />Operational Reports <br />549 System Functions CAD Management Reporting <br />Include the capability of customizing standard <br />reports and for creating user- defined reports.HxGN OnCall Dispatch | <br />Operational Reports <br />550 System Functions CAD Management Reporting <br />Provide access to all reports to the user, subject to <br />permissions, from within the CAD system.HxGN OnCall Analytics | <br />Dispatch Essentials <br />Page 67 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E