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Orange County, NC <br /> <br />On-Premise OnCall Dispatch Implementation <br />Statement of Work 14 <br />3. OnCall Dispatch & Mobile Unit Launch <br />Task Description <br />OnCall Dispatch & Mobile Unit Launch (“Launch Workshop”) is a workshop style session lasting up to <br />three (3) Business Days that is intended to educate Dispatch and Mobile Core Team members on the <br />features and functionality of OnCall Dispatch and OnCall Dispatch Mobile Unit to support the collection <br />and importation of data and information that CAD requires to execute its primary functions (“CAD Static <br />Data”). During the Launch Workshop, Hexagon will provide limited instruction on the use of OnCall <br />Dispatch and OnCall Dispatch Mobile Unit illustrating how the CAD Static Data elements identified below <br />are utilized in the Subsystem. The Launch Workshop is limited in scope to facilitate upcoming System <br />Build Tasks; it is not intended or designed to provide a comprehensive overview or instruction of the <br />Subsystem. Such instruction and training will be provided at later stages of the Project. At the conclusion <br />of the Launch Workshop, Hexagon shall provide to Customer OnCall Dispatch Static Data Collection <br />Spreadsheet(s) to facilitate Customer’s collection and eventual importation of CAD Static Data in <br />subsequent Tasks. <br />Task Deliverables <br /> OnCall Dispatch Static Data collection spreadsheets <br />Task Prerequisites <br /> Project Kickoff Meeting Task is complete. <br /> Customer Dispatch Core Team is identified. <br /> Customer Mobile Core Team is identified. <br />Task Assumptions <br /> Launch Workshop is conducted using a Hexagon-provided default OnCall Dispatch & Mobile Unit <br />environment. <br /> Hexagon responsibilities will be executed on site at a Facility. <br /> The Launch Workshop shall last no more than three (3) Business Days. <br /> Customer has provided a Facility. <br />Hexagon Team Participation and Responsibilities <br />Hexagon shall: <br /> Provide limited, focused instruction on the use of OnCall Dispatch, OnCall Mobile Unit, and <br />OnCall Dispatch Administrator, on functional areas that utilize or display the following CAD Static <br />Data elements: <br /> Agencies  Special Situation Types <br /> Unit Types (Patrol, Engine, etc.)  Personnel/User Accounts <br /> Units  Beats/Station Areas <br /> Event Types  Dispatch Groups <br /> Disposition Codes  Stations (Police Stations, Sub-Stations, Fire <br />Stations, etc.) <br /> Out-of-Service Types  Number Formats (event, case, etc.) <br /> Facility Service Types  Rotational Services (towing, ambulance, lock <br />smith, etc.) <br /> Known Caller Types  Vehicles <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E