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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />455 Business Function: CAD System <br />Administration Configuration <br />Include functionality for on-line help that lists all of <br />the available options for a configuration <br />parameter, and a description of the impacts <br />resulting from changing the parameter to each of <br />its available options. <br />HxGN OnCall Dispatch | <br />Administrator <br />456 Business Function: CAD System <br />Administration Configuration <br />Include functionality for modifications to CAD <br />configuration parameters when the CAD system is <br />active without having to shut the entire CAD <br />system down or restart it. <br />HxGN OnCall Dispatch | <br />Administrator <br />457 Business Function: CAD System <br />Administration Configuration <br />Include functionality for modifying agency and <br />user specific workflows, such as when and under <br />what circumstances a CFS event is automatically <br />routed from a call taker to a dispatcher and which <br />users (e.g. call takers, dispatchers, supervisors) <br />receive system routed CFS events. <br />HxGN OnCall Dispatch | <br />Administrator <br />458 Business Function: CAD System <br />Administration Configuration <br />Include functionality for specifying the agencies <br />that will be included in the CAD system, along with <br />their attributes (i.e. fire department, volunteers, <br />law enforcement agency). <br />HxGN OnCall Dispatch | <br />Administrator <br />459 Business Function: CAD System <br />Administration Configuration <br />Include functionality for specifying and modifying <br />the type of resources available in the system.HxGN OnCall Dispatch | <br />Administrator <br />460 Business Function: CAD System <br />Administration Configuration <br />Include functionality for specifying the incident <br />types that will be processed by the system.HxGN OnCall Dispatch | <br />Administrator <br />461 Business Function: CAD System <br />Administration Configuration <br />Include functionality for entering and modifying <br />dispatch policies that specify the type of resources <br />that are dispatched to specific incident types. <br />HxGN OnCall Dispatch | <br />Administrator <br />Page 55 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E