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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />376 Supplemental Resource Request and <br />Tracking <br />Notify Supplemental Resource <br />Service <br />Provide the ability to select a supplemental <br />resource. <br />HxGN OnCall Dispatch | <br />Essentials <br />377 Supplemental Resource Request and <br />Tracking <br />Notify Supplemental Resource <br />Service <br />If a resource is unavailable, or unable to respond <br />in a reasonable time frame, then the user contacts <br />the next listed resource until one is found that is <br />available. <br />HxGN OnCall Dispatch | <br />Essentials <br />378 Supplemental Resource Request and <br />Tracking <br />Enter and Update <br />Supplemental Service Record <br />Provide the ability to create a record of the <br />supplemental service request.HxGN OnCall Dispatch | <br />Essentials <br />379 Supplemental Resource Request and <br />Tracking <br />Enter and Update <br />Supplemental Service Record <br />Accommodate selection from the provided list <br />either at random, by geographic proximity to the <br />site of need, or by rotation. <br />HxGN OnCall Dispatch | <br />Essentials <br />*random not available <br />380 Supplemental Resource Request and <br />Tracking <br />Enter and Update <br />Supplemental Service Record <br />Trigger the next provider in the rotation, when <br />selected by rotation and upon creation of the <br />record <br />HxGN OnCall Dispatch | <br />Essentials <br />381 Supplemental Resource Request and <br />Tracking <br />Enter and Update <br />Supplemental Service Record <br />Process the rotation regardless of the requested <br />resource’s ability to respond.HxGN OnCall Dispatch | <br />Essentials <br />382 Incident Disposition Determine Incident / Event <br />Status <br />Provide the ability to change the event status as <br />the situation evolves or a resolution is achieved.HxGN OnCall Dispatch | <br />Essentials <br />383 Incident Disposition Determine Incident / Event <br />Status <br />The MDC interface: <br />Allow the field user to enter one or more event <br />dispositions. <br />HxGN OnCall Dispatch | <br />Mobile Unit <br />384 Incident Disposition Determine Incident / Event <br />Status <br />The MDC interface: <br />Allow the field user to update the CFS event in <br />CAD and make that data available to the RMS. <br />HxGN OnCall Dispatch | <br />Mobile Unit <br />Page 44 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E