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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />359 Call / Incident / Event Management Timers Minimally include “down to the second” <br />timestamps (e.g. hh/mm/ss). <br />HxGN OnCall Dispatch | <br />Advantage <br />360 Call / Incident / Event Management Timers Allow configurable timers (i.e. ‘hh:mm:ss’, <br />‘mm:ss’, or ‘ss’). <br />HxGN OnCall Dispatch | <br />Advantage <br />361 Call / Incident / Event Management User Defined Status Timers <br />Be equipped with predefined timers that can be <br />configured by the system administrator.HxGN OnCall Dispatch | <br />Advantage <br />362 Call / Incident / Event Management User Defined Status Timers <br />Provide the ability for the system administrator to <br />create customized definable timers.HxGN OnCall Dispatch | <br />Advantage <br />363 Call / Incident / Event Management User Defined Status Timers Record timer activity to the CFS event log.HxGN OnCall Dispatch | <br />Advantage <br />364 Call / Incident / Event Management User Defined Status Timers Produce both visual and audible alerts to the <br />dispatcher when a timer is triggered. <br />HxGN OnCall Dispatch | <br />Advantage <br />365 Supplemental Resource Request and <br />Tracking <br />Request Supplemental <br />Resource <br />Be able to store, and easily retrieve, a file for <br />standardized and ad hoc supplemental resources <br />that may be recalled and requested as needed for <br />services not available from the public safety <br />agencies. <br />HxGN OnCall Dispatch | <br />Essentials <br />366 Supplemental Resource Request and <br />Tracking <br />Request Supplemental <br />Resource <br />Make request and “dispatch” of said resources on <br />the basis of the unique type of service needed, the <br />geographic proximity to the site of the needed <br />service, or a rotation of the unique service <br />providers of a given type—or, a combination of <br />methods. <br />HxGN OnCall Dispatch | <br />Essentials <br />367 Supplemental Resource Request and <br />Tracking <br />Request Supplemental <br />Resource <br />Be able to create a unique or supplemental unit <br />designation in real time. <br />HxGN OnCall Dispatch | <br />Essentials <br />368 Supplemental Resource Request and <br />Tracking <br />Request Supplemental <br />Resource <br />Be able to record the activities of unique or <br />supplemental units in the same manner in which <br />agency response units are tracked and their <br />activities recorded. <br />HxGN OnCall Dispatch | <br />Essentials <br />Page 42 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E