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HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />349 Call / Incident / Event Management Secondary Incident Location <br />Provide the ability to change a unit’s location from <br />the primary address to a secondary address <br />without clearing the unit from the incident or CAD <br />record. <br />HxGN OnCall Dispatch | <br />Resource Management <br />350 Call / Incident / Event Management Secondary Incident Location Log a date/time stamped record of the change in <br />the CFS event. <br />HxGN OnCall Dispatch | <br />Resource Management <br />351 Call / Incident / Event Management Single Discipline Incident to a <br />Combined Discipline Incident <br />Provide the ability to add another agency’s <br />resources to a CFS event.HxGN OnCall Dispatch | <br />Essentials <br />352 Call / Incident / Event Management Single Discipline Incident to a <br />Combined Discipline Incident <br />Provide the ability to assign an agency specific <br />incident/event number to the CFS event.HxGN OnCall Dispatch | <br />Essentials <br />353 Call / Incident / Event Management Single Discipline Incident to a <br />Combined Discipline Incident <br />Provide the ability to link added agency records <br />with the initial CFS event.HxGN OnCall Dispatch | <br />Essentials <br />354 Call / Incident / Event Management Single Discipline Incident to a <br />Combined Discipline Incident <br />Provide the ability to share incident information <br />across multiple linked records.HxGN OnCall Dispatch | <br />Essentials <br />355 Call / Incident / Event Management Single Discipline Incident to a <br />Combined Discipline Incident <br />Provide the ability to track the added resources for <br />the duration of the incident.HxGN OnCall Dispatch | <br />Essentials <br />356 Call / Incident / Event Management Timers <br />Have, and allow configuration of, multiple timers <br />based on unit status and CAD incident type, such <br />as time on a particular call, time since last check- <br />in, and time at the hospital or jail. <br />HxGN OnCall Dispatch | <br />Advantage <br />357 Call / Incident / Event Management Timers <br />Have, and allow configuration of, timers for CAD <br />system events, such as a priority 1 call overdue to <br />be dispatched. <br />HxGN OnCall Dispatch | <br />Advantage <br />358 Call / Incident / Event Management Timers Allow for operators to manually place a timer alert <br />on a CFS or a unit. <br />HxGN OnCall Dispatch | <br />Advantage <br />Page 41 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E