Orange County NC Website
HxGN OnCall Dispatch Capabilities Matrix (2309) - On Premises Date: 12 April 2024 <br /># <br />Section Category Capability Product Name <br />340 Call / Incident / Event Management Multiple Simultaneous <br />Incidents to Single Unit <br />Provide dispatchers with the ability to pre-empt a <br />unit and dispatch the unit to another event. <br />o If all units are removed from the original event, <br />then it be placed in the pending CFS events <br />monitor. <br />HxGN OnCall Dispatch | <br />Essentials <br />341 Call / Incident / Event Management Multiple Simultaneous <br />Incidents to Single Unit <br />NOT limit the ability of the dispatcher to assign <br />another unit to the incident or for field units to <br />self-dispatch (assign) themselves to an event that <br />has been placed on hold, if permitted by agency <br />policy. <br />HxGN OnCall Dispatch | <br />Essentials <br />342 Call / Incident / Event Management Scheduled Events Provide the ability to automatically schedule the <br />CFS event for future dispatch. <br />HxGN OnCall Dispatch | <br />Viewer <br />343 Call / Incident / Event Management Scheduled Events Allow scheduled events to be created by entering <br />a CFS or by sending a message. <br />HxGN OnCall Dispatch | <br />Viewer <br />344 Call / Incident / Event Management Scheduled Events Be capable of displaying a list of all scheduled <br />events. <br />HxGN OnCall Dispatch | <br />Viewer <br />345 Call / Incident / Event Management Scheduled Events Provide the ability for authorized users to activate <br />a scheduled event at any time. <br />HxGN OnCall Dispatch | <br />Viewer <br />346 Call / Incident / Event Management Scheduled Events Send a message to the appropriate users when the <br />scheduled activity occurs. <br />HxGN OnCall Dispatch | <br />Viewer <br />347 Call / Incident / Event Management Scheduled Events Support location override for scheduled incidents HxGN OnCall Dispatch | <br />Viewer <br />348 Call / Incident / Event Management Secondary Incident Location <br />Provide the ability to note responding apparatus <br />has arrived “in staging,” which may be a remote <br />secondary address associated with the primary <br />incident location. <br />HxGN OnCall Dispatch | <br />Resource Management <br />Page 40 <br />Docusign Envelope ID: 463E937D-8F02-4D22-9EEA-B2B50627D9E0Docusign Envelope ID: DE681D27-7D55-4FB6-8C51-9394D26FBC9E